Skip to main content

Joe Rizza Acura

(2,295 reviews)
Visit Joe Rizza Acura
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

Want to share your experience with this dealership?

Write a review

Always efficient and personable! I have been using this...

Always efficient and personable! I have been using this group for almost seven years now, and they don’t disappoint. This time had to order a part, so I’ll be back soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Service was Excellent. Staff was helpful, courteous, and...

Service was Excellent. Staff was helpful, courteous, and professional. I was immediately serviced and my vehicle was repaired in a timely fashion. The location is clean and inviting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Monica, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

They are very flexible and accommodating with my work...

They are very flexible and accommodating with my work schedule. They provide a comfortable loaner whenever I need it to get back to work. Love the car wash option.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Great service and very professional.I would certainly...

Great service and very professional. I would certainly recommend them for servicing a vehicle as they do offer various coupons and discounts for different services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

Pretty smooth process. I expected a long paperwork time...

Pretty smooth process. I expected a long paperwork time frame. Once I decided on which vehicle that I wanted to purchase things moved right along.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Staffs are accommodating. They take care of you right...

Staffs are accommodating. They take care of you right away. Explained things what is going on your car. They gave you options. Waiting area is clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Chris nice and friendly and the staff was friendly too....

Chris nice and friendly and the staff was friendly too. And they're pleasant. I don't mind going back to them Thank you have nice day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Chris and the team, and for taking the time to leave us this wonderful feedback!

I called to describe an issue and Kylie was very...

I called to describe an issue and Kylie was very knowledgable - checked to see if a part was in and I told her I'd be there in 15 minutes. The mechanic confirmed what we both thought was the issue and my MDX was serviced quickly. Kylie even made me aware of a coupon to save me $30. I was in and out very with no complaints. Sue, the cashier, is always pleasant and professional as are other members of the service department. These are reasons I return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful feedback. We appreciate your business and our team looks forward to serving you again soon!

What I call good service is when I bring in my car for...

What I call good service is when I bring in my car for an oil changed and they don’t try to sell you anything else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts, Joe, about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!

I was looking for a spare tire kit and Todd said they...

I was looking for a spare tire kit and Todd said they show one in inventory, however he couldn't find it. He said give me a chance to look for it Monday and I'll call you back. He did and he found it. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad Todd was able to help, and we hope to see you again!