Reviews
Every one I came into contact with was professional and...
Every one I came into contact with was professional and pleasent! I think what I just wrote sums it up nicely. My girl, Denise Manakouris, made it all better!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear that Denise and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Good people and quality service. The process was smooth...
Good people and quality service. The process was smooth and my wife and I felt comfortable with everyone we came into contact with. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!
In the past, I would typically go to small mom and pop...
In the past, I would typically go to small mom and pop shops for my car repairs. Matt in service has changed that for me!! He’s polite, thorough, compassionate, and relentless when it comes to making sure the customer experience is superb! I appreciate his mild manner approach and will ALWAYS come back as long as he’s there! Thanks for everything Matt!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this wonderful feedback for Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.
I was greeted instantly in a pleasant and professional...
I was greeted instantly in a pleasant and professional manner by Matt. They met their service time an hour early. My RDX was ready before noon. And the friendly cashier gave me a grqnola bar!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.
Only needed an oil change which took a little more than...
Only needed an oil change which took a little more than an hour including a car wash. Satisfied with previous service provided last month involving transmission replacement.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The service the people where all great! The only...
The service the people where all great! The only dissatisfaction was the service loaner. I received emails about upgrading and getting a newer model because there was a need for my vehicle, but than they put me in a base model smaller vehicle. You would think they would put you in something you would want to purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such great service and apologize that you did not love the loaner.
Everyone in the service department has Always been great...
Everyone in the service department has Always been great to work with. Kylie was very very nice and thorough yesterday. Did not have to wait long for the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!
Fair, fast and pleasant. Need I say more? The only...
Fair, fast and pleasant. Need I say more? The only dealership I know that DECLINES to do work that is unnecessary. Prices are super competitive, even low by comparison thanks to Rizza Rewards.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your wonderful feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!
The service department is always on point every time I...
The service department is always on point every time I come in. I look forward to seeing you next time I'm in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business, Paul, and our team looks forward to serving you again soon!
The staff is always very professional, friendly and...
The staff is always very professional, friendly and prompt. The facility is also extremely clean. It’s also a very nice bonus to have my car washed and vacuumed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Joe Rizza Acura, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!