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Joe Rizza Acura

(2,299 reviews)
Visit Joe Rizza Acura
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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Service dept is detailed on required services and very...

Service dept is detailed on required services and very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura!

Excellent staff and service! Chris and Matt are first...

Excellent staff and service! Chris and Matt are first rate service advisors. Service was prompt and no sales pressure applied throughout the process. Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joe Rizza Acura.

Great service department they always value your time and...

Great service department they always value your time and make the whole process from start to finish go as smoothly as possible work is usually finished sooner then expected and always at the best price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Very convenient location.Professional service.It is a...

Very convenient location. Professional service. It is a Rizza. We have using Rizza Ford in Orland since 2012 after we brought a 2012 Ford Fusion. Service almost perfect. So is service at Joe Rizza Acura.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Made car shopping the best experience I have ever had. My...

Made car shopping the best experience I have ever had. My sales person Denise was professional, friendly and very knowledgeable. What an asset to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear that Denise took good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

Came in for an oil change. I was in & out in no time!...

Came in for an oil change. I was in & out in no time! Everyone was very friendly & helpful. I also love that they washed my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura!

I always receive top notch service from Joe Rizza Acura....

I always receive top notch service from Joe Rizza Acura. The staff is so friendly and knowledgeable. They even try to save you money! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Great customer service! Matt was knowledgeable and...

Great customer service! Matt was knowledgeable and helpful. Easy to drop off car with quick follow up. I would recommend Rizza Acura to everyone. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your thoughts about your great experience with Matt here at Joe Rizza Acura. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. We're here for you any time, Anne.

Great service as always. Everyone was courtesy and nice....

Great service as always. Everyone was courtesy and nice. Chris took great care of me. He explained all my options thoroughly. I was very grateful for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Joe Rizza Acura; your feedback and rating mean a lot to us. We're glad to hear that Chris was able to help, and we hope to see you again!

Very helpful and knowledgeable staff. It didn’t take long...

Very helpful and knowledgeable staff. It didn’t take long to check in for my appointment and get the loaner car. Very quick for them to finish everything. Easy checkout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review, Alyssa. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.