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Joe Rizza Acura

(2,299 reviews)
Visit Joe Rizza Acura
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–7:00pm 7:00am–1:00pm
Sunday Closed Closed
2022 state dealer award
View 6 awards
2022 state dealer award 2020 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (888) 910-2558 (888) 910-2558
Used (888) 910-2699 (888) 910-2699
Service (888) 910-2982 (888) 910-2982

Reviews

(2,299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Rizza Acura from DealerRater.

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Always treated well by the staff. Everyone is friendly...

Always treated well by the staff. Everyone is friendly and courteous. They are also doing a better job of completing service faster, not waiting as long as before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joe Rizza Acura. Please don't hesitate to reach out if you need anything else.

Work on car was good. However, no one called me to say...

Work on car was good. However, no one called me to say the part was in and to schedule me. I had to call the service department myself to check if part came in.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We appreciate your business and apologize for the lack of communication. Thank you for choosing Joe Rizza Acura.

Every time we are in your services, we leave out with a...

Every time we are in your services, we leave out with a great feeling! Great Job! Don’t stop proving your unbelievable server to your clients, Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Rizza Acura, we look forward to having you as one of our valued customers for many more years to come!

Good prompt service. It would have been nice if there...

Good prompt service. It would have been nice if there were courtesy cars , a shuttle, or an offer to pick up via Uber/Lift for those that need a ride to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your business and your review! Please don't hesitate to reach out to us directly if you have any questions or concerns. We look forward to seeing you again here at Joe Rizza Acura!

Great team that looks to give affordable parts and...

Great team that looks to give affordable parts and quality installation! Treated fairly and I appreciate there effort to go that extra mile to keep me coming back. 9pm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

I must say that Joe Rizza Acura sales and service teams...

I must say that Joe Rizza Acura sales and service teams have renewed my faith in the car industry. Haven't met a Group of guys this nice and friendly in awhile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful feedback! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Acura, we look forward to serving you again!

As usual, the service was great. It was easy to...

As usual, the service was great. It was easy to schedule, they quickly took care of problem and communication was clear and precise. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jay made the buying process stress free. All the staff...

Jay made the buying process stress free. All the staff are friendly and more than happy to help. I would come back when I’m looking for another Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Michael! We are thrilled that Jay had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Acura, and we thank you for choosing Joe Rizza Acura!

Trato muy bueno desde q llegas muy amables .. el proceso...

Trato muy bueno desde q llegas muy amables .. el proceso rapido te ayudan en lo q necesitas ... muy buenos carros .. gracias. Excelente lugar ..recomendado 100%

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Nice clean friendly environment employees are always...

Nice clean friendly environment employees are always eager to assist with any problems that might occur With your vehicle quick prompt service always. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, we appreciate your business and our team looks forward to serving you again soon!