Reviews
Pat went above and beyond to assist me in finding the
Pat went above and beyond to assist me in finding the perfect car. He made the process easy and stress free! Very happy with my experience at this location
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pat delivered a great experience. Congratulations on your new purchase!
I just purchased my 5th Acura (1 TSX, 4 RDX) from Joe
I just purchased my 5th Acura (1 TSX, 4 RDX) from Joe Rizza Acura in Orland and I highly recommend their sales and service departments!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura over the years.
My salesman Jay was knowledgeable, professional and made
My salesman Jay was knowledgeable, professional and made me feel comfortable with the process. What I didn’t like was the time it took the finance guy to complete the application and he didn’t fully explain why my interest rate was so high, even though my credit rate was in the 800s. All in all, it was acceptable, I just hadn’t purchased a car in over 20 years, so it was definitely a learning process. But I absolutely love the car!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this feedback, Linda. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't fully meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
They were efficient price was good and took a shorter
They were efficient price was good and took a shorter time than expected to complete
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Joe Rizza Acura! Please let us know if we can be of any more assistance.
Always wanted an Accura, so when my late husband’s 2011
Always wanted an Accura, so when my late husband’s 2011 Jeep was at the end of its life expectancy, I pulled the trigger. The salesman, Jay at the dealership was very knowledgeable and helpful in guiding me to just the right car. A great car, a pre-certified 2022 RDX! The rest of the process when fairly well, however the financing experience not so well. My excellent credit did not result in the interest rate I was expecting. Nonetheless, I wanted the car, got the car and I’m loving it.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this feedback, Linda! While we're glad to hear that Jay provided you with great customer service, we are sorry that your experience fell short of your expectations overall. Thank you for bringing it to our attention! We sincerely appreciate your business and hope you will give us another opportunity to serve you.
They are very curious and great people to deal with.
They are very curious and great people to deal with. I would highly recommend Pat Dazzo to deal with.
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- Overall experience 5.0
Thank you for your business and this review. We're happy to hear Pat was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
The team provided excellent customer service and very
The team provided excellent customer service and very knowledgeable.about explaining all of the financial options available for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Joe Rizza Acura and found our team knowledgeable in explaining your financial options. We strive to provide excellent customer service, and it’s rewarding to know we met your expectations. We look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Jay and Pat worked with me to get me into the right
Jay and Pat worked with me to get me into the right vehicle at the right price.
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- Overall experience 5.0
Thank you, Dan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.
Salesperson, Jon, did a great job - he was very smart &
Salesperson, Jon, did a great job - he was very smart & personable - helped two senior citizens Out immensely.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Jon here at Joe Rizza Acura. We appreciate your business and hope to see you again soon!
Pat Dazzo was stellar.
Pat Dazzo was stellar. He made me a very happy customer. My salesman Robert was great. Satisfied buyer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Rizza Acura!