Reviews
Super friendly staff that helped me get in and out in a
Super friendly staff that helped me get in and out in a timely manner and they were very accompanying
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- Overall experience 5.0
Thank you so much, Julio, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Poor after sale communication.
Poor after sale communication. Car had bad electric 12V Battery and got stuck in another state. Also Gave out my personal information to the customer that bought my Trade in Not Cool salesman Jay Not cool at all
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Joe. We take your concerns seriously and encourage you to reach out to us directly at Joe Rizza Acura so we can address these issues and ensure a better experience moving forward. Your feedback is appreciated. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I leased a 2024 Acura zdx from Joe Rizza.
I leased a 2024 Acura zdx from Joe Rizza. This is the 3rd vehicle I’ve leased from there. I worked with Pat Dazzo over the phone, and there were no surprises when I got to the dealership. Also, Lenny and Tom were very knowledgeable and helpful. Would highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Rizza Acura!
Upgraded my Acura RDX to a more efficient one, worry free
Upgraded my Acura RDX to a more efficient one, worry free & stylish. Staff was friendly & a pleasure to do business with Joe RIzza Acura, Shout out to Gerard, Tony & Bill!!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Acura.
The dealership was fantastic and we love the MDX.
The dealership was fantastic and we love the MDX. Cory was great showing us all the cars details and pairing our phones and positioning set up. Tony and Pat were very helpful and made you feel at home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Joe Rizza Acura. It's great to hear that Tony and Pat were able to assist you and that you had such a positive experience.
Very professional team.
Very professional team. Pat and his team are always looking out for the customer’s best interests. Their service department is just as professional and friendly. I will definitely return and purchase my next vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Excellent service every time I visit this dealer,
Excellent service every time I visit this dealer, everything from service to purchase has been great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Joe Rizza Acura. We appreciate your business and hope to see you again soon!
Everyone from the sales person to finance was
Everyone from the sales person to finance was professional, knowledgeable, and nice. Unl8ke other dealers they had plenty of inventory
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nadine, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!
Came jn, got the car.
Came jn, got the car. Got good price . Drove of same day. This dealer willing to negotiate. Not like westmont and Naperville acura. Go here and get a good deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura!
Joe was totally highballing us.
Joe was totally highballing us. He started with $800 a month on the lease and landed on $359. It was the hold their keys to their car experience. On top of that, we were never offered anything to drink. I had to go find water. We were there on December 22 and there wasn’t another customer in the entire building, yet we sat for almost 2 hours waiting for finance.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry that you didn't have a completely satisfying visit, Wendy. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Yes
Yes. I am fine with that.