Reviews
Greeted at door.
Greeted at door. Got righr to point. Test deove car. Good followup. Cody was vwry good
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback, Sheila! We’re thrilled to hear about your positive experience at Joe Rizza Acura, especially with Cody. It’s great that you felt welcomed and found the process to be efficient. We look forward to assisting you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Very friendly and professional!
Very friendly and professional!! I felt very comfortable with my salesman and I left there with the car of my dreams!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Bought a certified used Acura MDX with the help of sales
Bought a certified used Acura MDX with the help of sales rep Robert Griffin , who was very personable cordial and quite helpful and attentive to your needs and calls. I think my deal was fair and was a good give-and-take experience in which I think both parties were cordially satisfied. Being a Car person that I am I was a little disappointed in their certified used mechanics version of going over the vehicle cause even though he certified it I have found some although minor issues, but I would have thought a thorough investigation would have picked up and corrected these without any problem. That is my only real Beef up to now. And they did offer me a very, very good warranty with the vehicles that I’m very happy with.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joe Rizza Acura are glad to have you as a customer.
Friendly and knowledgeable staff!
Friendly and knowledgeable staff! They helped me to find the perfect car for me and my family, I trade my car at the moment and came back home with a brand new one! Awesome people, highly recommended!!
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- Overall experience 5.0
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Joe Rizza Acura!
Very pleasant experience.
Very pleasant experience. The guys were great. I would buy another car from them some day. Very professional. Robert Griffin really knows his stuff and Pat Dazzo was great to deal with too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, William, and for taking the time to leave us this wonderful feedback!
Pat went above and beyond to assist me in finding the
Pat went above and beyond to assist me in finding the perfect car. He made the process easy and stress free! Very happy with my experience at this location
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Pat delivered a great experience. Congratulations on your new purchase!
I just purchased my 5th Acura (1 TSX, 4 RDX) from Joe
I just purchased my 5th Acura (1 TSX, 4 RDX) from Joe Rizza Acura in Orland and I highly recommend their sales and service departments!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Rizza Acura over the years.
My salesman Jay was knowledgeable, professional and made
My salesman Jay was knowledgeable, professional and made me feel comfortable with the process. What I didn’t like was the time it took the finance guy to complete the application and he didn’t fully explain why my interest rate was so high, even though my credit rate was in the 800s. All in all, it was acceptable, I just hadn’t purchased a car in over 20 years, so it was definitely a learning process. But I absolutely love the car!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this feedback, Linda. We're very sorry to see that you didn't have a 5-star experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't fully meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
They were efficient price was good and took a shorter
They were efficient price was good and took a shorter time than expected to complete
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Joe Rizza Acura! Please let us know if we can be of any more assistance.
Always wanted an Accura, so when my late husband’s 2011
Always wanted an Accura, so when my late husband’s 2011 Jeep was at the end of its life expectancy, I pulled the trigger. The salesman, Jay at the dealership was very knowledgeable and helpful in guiding me to just the right car. A great car, a pre-certified 2022 RDX! The rest of the process when fairly well, however the financing experience not so well. My excellent credit did not result in the interest rate I was expecting. Nonetheless, I wanted the car, got the car and I’m loving it.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this feedback, Linda! While we're glad to hear that Jay provided you with great customer service, we are sorry that your experience fell short of your expectations overall. Thank you for bringing it to our attention! We sincerely appreciate your business and hope you will give us another opportunity to serve you.