Reviews
The service was speedy and great. It speaks volumes that...
The service was speedy and great. It speaks volumes that they offer your first oil change for free and wash. It definitely makes me want to come back for my next service. Not only did they give me the oil change and wash at no charge, they also replaced my cabin filter at no charge. They even offered to give me a driver# 1 key for free because my vehicle came with 2 driver #2 keys. I definitely made the right dealership choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Joe Rizza Acura is GREAT. They are professional and...
Joe Rizza Acura is GREAT. They are professional and friendly and they get the job done. I recently purchased a 2021 Red Pearl RDX, which I love. This was a hard color to locate for me but Alyssa and Gerard found it for me in 4 days. And I love it. The woman working at the check out counter was friendly and patient too and fun to talk to also. Pat, the general manager and finance person was great too. He was patient and took his time explaining things to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Their service department is excellent. They had parts in...
Their service department is excellent. They had parts in stock for my 2008 MDX. Repairs were done within a few hours and I recieved a discount.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Awesome people skills ! Great department ! Everyone was...
Awesome people skills ! Great department ! Everyone was friendly that I came in contact with. Chris went above and beyond! And whoever performed the services did good as well! They cleaned my car and it was an enjoyable experience all around !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great service experience. Keep up the good work. I will...
Great service experience. Keep up the good work. I will definitely recommend this dealership. I am also considering purchasing another Acura automobile because of my experience with your service center. Thanks again for your efforts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Consistently exhibits professionalism, patience and...
Consistently exhibits professionalism, patience and kindness. Everyone involved within this organization has been helpful. It is always a delight to return for service at Rizza - and will continue hereafter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
the problem was diagnosed correctly the first time parts...
the problem was diagnosed correctly the first time parts were ordered and car was promptly fixed two days later. washed and vacuumed and on my way in less than an hour. a very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Always a good experience...service advisors always very...
Always a good experience...service advisors always very good, attentive to requests for service and needs. Service done very well , capably and efficiently. Accommodating re setting a time for service appointment that works
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I have been a customer of Joe Rizza Acura for 18 years....
I have been a customer of Joe Rizza Acura for 18 years. 2003 TLS, 05 MDX, 07 MDX, 2010 MDX, 2012 MDX and 2017 MDX. The reasoning being Ted Jurick, Brad Dodge, Santiago, Matt, Chris and ALL of the mechanics that have worked on my vehicles over these years. They treat me with RESPECT and like ONE of their FAMILY. Thank You All
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your kind words about your experience at Joe Rizza Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I have been a customer of Joe Rizza Acura for 18 years....
I have been a customer of Joe Rizza Acura for 18 years. Starting with my 2003 TLS, 05 MDX, 07 MDX, 10 MDX, 12 MDX, and my 2017 MDX. The reasoning for this is Ted Jurick, Brad Dodge, Matt, Chris, Santiago and All of the mechanics that have worked on my vehicles of these years. They always have treated me with Respect and like I was one of their family. Thank you ALL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your kind words about your experience at Joe Rizza Acura! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com