Reviews
Great place to have your vehicle serviced. People there...
Great place to have your vehicle serviced. People there are honest and friendly.Have been customer there for past 15 years and still coming here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent service. It looks like the tech went to adjust...
Excellent service. It looks like the tech went to adjust the air pressure on the tires, but got distracted and forgot to adjust all of them. No big deal. Took me 3 minutes to let out the excess winter air.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Everything was fine. Matt took the time with the car to...
Everything was fine. Matt took the time with the car to make sure everything I was reporting was taken care of. He kept me up to date with what was being done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience, Lora! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great service. Matt also noticed the front License....
Great service. Matt also noticed the front License. plates were missing, and got the necessary hardware and tools to have the plates mounted in the front. And fixed it. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Rushed me along dis not let me test drive and insisted I...
Rushed me along dis not let me test drive and insisted I finalize deal that day even though I said I had to get back to my work from home job
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
That is not the kind of experience we seek to provide. Please contact us when you can so we can address this together. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The staff is very friendly. As soon as I walked in the...
The staff is very friendly. As soon as I walked in the door they greeted me and showed me where the waiting room was and explained about how long it would take.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Came in for service and to purchase buy my car out from...
Came in for service and to purchase buy my car out from the lease. Everything was ready and went smoothly and blah blah blah blah to 25 words.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I love how Acura put you in new loaner cars to temp you....
I love how Acura put you in new loaner cars to temp you. Overall I love the calls to update me on my status of my vehicle. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I was there for an oil change. Matt was very helpful and...
I was there for an oil change. Matt was very helpful and answered all my questions. He even showed me some other items on my car that I asked about.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I had a wonderful experience at Rizza. I'm happy and...
I had a wonderful experience at Rizza. I'm happy and satisfied with my used Linclon I purchased as a work car. Its a very nice vehicle for the price and it was a pleasurable and easy transaction. The staff was exceptionally professional and courteous. The car was fueled up and ready to go when I picked it up. Old school feel with how I was treated, which is rare these days.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com