Reviews
Was very helpful and fast with service, and very...
Was very helpful and fast with service, and very informative about the my issues pertaining to my vehicle. The service advisor where very nice and professional.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
It is always our goal to earn your 5-star rating! However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Staff is very friendly and knowledgeable about their...
Staff is very friendly and knowledgeable about their product. Sales management knew little about lease financing and could not offer better incentives to lower price.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Great service! Love this Acura location. My third Acura...
Great service! Love this Acura location. My third Acura from this location. My family and I love Acuras. Great people to work with! Super friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Best services I ever had.Allways prompt on time and...
Best services I ever had. Allways prompt on time and friendly. I always feel I am like a friend or family member. I just call and everything was done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
For the most part I did not feel the friendliness that I...
For the most part I did not feel the friendliness that I have felt at other dealership my salesman Bob Caputo was excellent five star salesman loved him. He made the whole experience gratifying.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I was provided an excellent service during my routine...
I was provided an excellent service during my routine appointment at Acura. Everyone was very professional and helpful. The waiting time was very short and quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Chris was great to work with He Took the time to explain...
Chris was great to work with He Took the time to explain everything, followed up on his commitments and provided a very friendly and caring attitude Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Mr. Dumas is a stellar salesman. Attentive and listens to...
Mr. Dumas is a stellar salesman. Attentive and listens to your concerns. He was not pushy and really cared that I was pleased with my repeat Acura purchase. This speaks volumes into his character.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Came in for first time maintenance. All service personnel...
Came in for first time maintenance. All service personnel very professional and polite. Informed me of what was being performed and I was in and out in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Very professional service, they delivered on time. Very...
Very professional service, they delivered on time. Very courteous staff. I would use them again. Manager Ted was very knowledgeable. About the specific repairs. The repairs were completed the car was returned, I was surprised that the car was cleaned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com