Reviews
The experience is always pleasant. The team is courteous...
The experience is always pleasant. The team is courteous and clear on what needs to be done. They keep me well informed and let me know the service is complete.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The only complaint I have was when I asked for the key...
The only complaint I have was when I asked for the key chain for my keys, they gave me a gray plastic key chain. I bought a car for more than $38,000 n I got a plastic key chain. I was so degraded n want to give it back but my daughter said just put your key in your Mercedes Benz key.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Service st Joe Riza has been excellent each time I...
Service st Joe Riza has been excellent each time I have gone there. I have had questions about things other than what I brought my car in for and they assisted me eith it also
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Our buying experience was wonderful. Alysa and Gerard...
Our buying experience was wonderful. Alysa and Gerard were very healpful. This car is our 4th vehicle we’ve bought from Rizza Acura. Would recommend this dealership to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
They are amazing! No one pushed something we didn’t want,...
They are amazing! No one pushed something we didn’t want, they worked to keep me informed about the financing process, addressed every concern we had immediately. I am 40 years old and this is the first time I have had a great experience with a dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I am always pleased with the service I recieve at Joe...
I am always pleased with the service I recieve at Joe Rizza Acura! I trust them with the maintenance of my car. They are dependable and trustworthy!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The customer service at Joe Rizzo Acura is...
The customer service at Joe Rizzo Acura is phenomenal! Their service department is professional and extremely courteous. I highly recommend either purchasing a new vehicle or getting your Acura serviced at Joe Rizzo Acura.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
It was easy to make the appointment. The girl greeted me...
It was easy to make the appointment. The girl greeted me too my cat and showed me to the waiting room. She was friendly and made me feel welcome.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
This was my fourth Acura from Joe Rizza in Orland Park....
This was my fourth Acura from Joe Rizza in Orland Park. The professional and friendly service from the members, in all departments is exemplary. Kudos!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Joe Rizza Dealership was professional and courteous. Matt...
Joe Rizza Dealership was professional and courteous. Matt kept me informed with everything that was going on with my vehicle. Thank you very very much.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com