Reviews
The service department is very knowledgeable and very...
The service department is very knowledgeable and very informative. They come back and tell you exactly what’s going on and if they found anything else that you might need done. And the car is always clean before you leaveThe sales people are also very good I bought my last two MDX is from the same salesman and would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The service was great. Matthew was very helpful and nice...
The service was great. Matthew was very helpful and nice to customer. Thanks for a great service on my visit. The work on my Acura was completed in timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Absolutely wonderful.Employees in Service are...
Absolutely wonderful. Employees in Service are professional and proficient. When I arrived, Matt greeted me and handled my paperwork quickly. The inspection and oil change was thorough. The process took less than 30 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Acura, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Very happy from visit!!! My oil got changed and vehicle...
Very happy from visit!!! My oil got changed and vehicle was inspected to make sure that everything is running smooth. Thank you again for great service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
I went to Rizza Acura for an oil change and to have my...
I went to Rizza Acura for an oil change and to have my intermittent wipers looked at. As usual everything was done quickly and professionally. The wiper repair was under warranty and I left completely satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The Joe Rizza Acura team was exceptional by providing a...
The Joe Rizza Acura team was exceptional by providing a most professional, courteous, and respectful non-aggressive 5-Star Plus buying experience. I was honored to work with Salesman David Odom, General Manager Pat Dazzo, and Service Manager Ted Jurick. This was the best car buying experience I've ever had during the course of 38 years purchasing vehicles both new and used!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Excellent service department! Fast, friendly,...
Excellent service department! Fast, friendly, informative, clean environment. Hassle free dependable services. Competitive service qoutes you can trust! Cozy lounge while you wait if needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
The service was GREAT! My service was done in the...
The service was GREAT! My service was done in the timeframe given, I was offered additional assistance and the service experience is always unmatched at Joe Rizza!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Extremely efficient and thorough from inspection, oil...
Extremely efficient and thorough from inspection, oil change and filters. I barely got situated and they had filters for me to check and another 15 minutes car was washed and I was out the door!.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com
Denise is a delight to work with. This was our second...
Denise is a delight to work with. This was our second time working with her. She’s knowledgeable, friendly, professional and answered all our questions. We feel the price was fair. She personally showed me how to work all the technology and navigation. Would go to her again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Janine. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com