Reviews
They did great job on my oil change, service was very
They did great job on my oil change, service was very friendly and very fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Derrick Sutherland! We're so happy we were able to help you out! Thank you for the fantastic feedback! We're thrilled to hear you enjoyed our fast and friendly service during your oil change. Your satisfaction is our top priority, and we’re glad we could make your visit great. We look forward to helping you with any future maintenance needs—drive safely, and see you next time!
I was in a pinch and needed a new car.
I was in a pinch and needed a new car. So I went to the dealership, told them what I needed and what I could pay and they worked out a deal that fit perfectly with for me. God bless Jeremy Franklin 🙏
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Peterkrull62, we appreciate your feedback! Thank you so much for sharing your experience! We’re delighted to hear that our team could help you find the right car and make a deal that meets your needs. Helping our customers in moments that matter most is what we're all about, and it’s wonderful to know we could make the process smooth and stress-free for you. Wishing you many happy miles ahead—God bless, and thank you for choosing Jeremy Franklin Automotive! 🙏🚗
I love them there are so ind to people I love my car a
I love them there are so ind to people I love my car a lot
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shavondallah, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you so much for the kind words! We’re delighted to hear you’re loving your car and had a positive experience with our team. Making our customers feel welcome and valued is what we strive for every day. Enjoy every mile in your new car, and remember, we’re here whenever you need us! Thank you for being part of the Jeremy Franklin Automotive family!
Bad customer service nasy people won't come back again
Bad customer service nasy people won't come back again paying long customers not mean nothing
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
100lowhurdles, We’re truly sorry to hear about your experience and regret that we fell short of your expectations. At Jeremy Franklin Automotive, we value every customer, especially those who have trusted us over time. Your feedback is important to us, and we’d like to address any concerns to ensure this doesn’t happen again. If you’re open to it, please reach out to us directly—we’d appreciate the chance to make things right. Thank you for bringing this to our attention.
Everyone is always so professional and pleasant.
Everyone is always so professional and pleasant. They keep me informed on my maintenance and helps me schedule things for my vehicle, which is great. I love it here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ebonye06, we appreciate your feedback! Thank you so much for your kind words! We’re delighted to hear that our team’s professionalism and friendly approach make each visit enjoyable for you. Keeping you informed and helping with scheduling is all part of our commitment to making vehicle maintenance as easy and convenient as possible. We’re grateful to have you as part of the Jeremy Franklin Automotive family, and we look forward to serving you for many miles to come!
Was not a good experience with this dealership poor
Was not a good experience with this dealership poor people skills I will not refer everyone
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Bradfordreeder01, We’re very sorry to hear that your experience with us did not meet your expectations. Customer satisfaction is extremely important to us, and we aim to provide respectful and attentive service to everyone. If you’re open to it, we’d appreciate the opportunity to learn more about your visit so we can address any issues and improve. Please feel free to reach out directly, as we’d like to make things right. Thank you for your feedback; it helps us to grow and better serve our customers.
They have such an amazing team!
They have such an amazing team! And a special shout out to Jacob! Did such an amazing job with help getting the car I needed!!!✨✨✨
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Goreekeyyonia, we are glad we could help! Thank you for the wonderful review! We’re thrilled to hear our team made a great impression and that Jacob provided outstanding help in finding the perfect car for you. He’s dedicated to making the process smooth and enjoyable, and it’s fantastic to see that reflected in your experience. Congratulations on your new car, and thank you for choosing Jeremy Franklin Automotive!
Excellent customer service - ordered me the exact
Excellent customer service - ordered me the exact Outlander that I wanted and worked with me on a very undesirable trade-in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, 5171jbrown, thank you; we appreciate your feedback and your fantastic review! We're thrilled to hear that you had an excellent experience with us and that our team was able to order the exact Outlander you wanted. We understand that trade-ins can sometimes be challenging, and we're glad we could work with you to find a solution that meets your needs. Your satisfaction is our priority, and we appreciate your trust in Jeremy Franklin Automotive. Enjoy your new Outlander, and we look forward to serving you again in the future!
The salesmen were great friendly and courteous the
The salesmen were great friendly and courteous the finance manager was respectful and did a good job working with us to find a payment plan
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tgski50, we appreciate your positive review! Thank you for sharing your experience! We're so glad to hear that our sales team and finance manager were able to provide friendly, courteous, and respectful service. We always strive to make the entire process as smooth and accommodating as possible, and it’s wonderful to know we could help you find a payment plan that works for you. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!
Very friendly and helpful!
Very friendly and helpful! Best car experience shopping and service I've ever received! Thank you guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jaredgendvil, thank you for sharing your positive experience and for your amazing feedback! We’re thrilled to hear that you had the best car shopping and service experience with us. Our team takes pride in being friendly and helpful, and it’s great to know we could make your visit so positive. If you ever need anything in the future, we’re here for you. Thanks again for choosing us! Thank you, and have a fantastic day!