Reviews
Great customer service. Shamaley dealerships always...
Great customer service. Shamaley dealerships always deliver an outstanding buying experience for my purchase of vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being our customer! We are thrilled that our team provided you with the best car buying experience! We thank you for your continued business!
I went in for a routine service, Anthony did a very good...
I went in for a routine service, Anthony did a very good job was very fast and very efficient and very professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Great customer service. Attentive staff, courtesy...
Great customer service. Attentive staff, courtesy multipoint inspection, courtesy vehicle wash, fast and easy process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being our customer, we appreciate your kind words!
Service
David, my service representative was outstanding! I was told all the steps they had to take to fix the problem even though the vehicle was under warranty. Great job to the service department !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
hilda_gonzalez@rocketmail.com
I visited the dealership to get an oil change on my car. From the moment I arrived I received great customer service. I received a text message once my car was ready. Overall I received great customer service and would highly recommend to my friends. Service techs are professional and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Excelent service
Excelent service with great customer service. Went in for an oíl change and everything went smoothly, I would deffinetly recomend it to my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your kind words, Sergio . We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Shamaley Buick GMC Team
Great Service Employee
My service consultant David, was excellent and explained everything. He took the time to answer any questions and went above and beyond to try and find my third party vehicle insurance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shamaley Buick GMC Team
Awesome Service.
Paul Rush helped me and my wife with finding her Kia Sorrento. He was very professional and made us feel like family instead of paying customers. I will definitely go back for another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Shamaley Buick GMC Team
A great Service Advisor!
John Delaney, Service Advisor, was very helpful and attentive, keeping me advised, asking questions of supervisor and mechanics and passing that onto me. He took me where a car was being repaired and explained about my questions.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shamaley Buick GMC Team
Best dealership in Elpaso Texas
Shamaley GMC is the best dealership in Elpaso! They are professional and always get the job done right the first time. The service writers, technicians and other staff are all wonderful people. Thank you Shamaley for always taking care of my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jackie , I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Shamaley Buick GMC Team