Reviews
Service department
I purchased a 2020 GMC Sierra Denali in September 2020 I have a very annoying noise coming from the driver side either from the window, the adapter for the satellite or the windshield. I have emailed a recording of this noise to service advisor David Blanda and yet nothing has been done. I have taken it twice and he said there is nothing they can do until they know exactly what the noise is. Meanwhile I have to put up with this noise and it has come down to where I don’t even want this truck anymore. On one invoice it indicates a “special part” was ordered for my truck I don’t even know what was ordered and it was never installed in my truck. Since the last time I took my truck to the service department it was kept for nearly a week and you all still cant find the noise nor was there any attempt to use the process of elimination and start replacing parts. I want this issue resolved as soon as possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Shamaley Buick GMC Team
Retiree
Oscar, sales person, took good care of us. Its a good auto dealership and would recommend to all.my friends. I'm been satisfied with Buick purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review! We are thrilled that Oscar was able to provide you with a great experience!
Excellent customer service!
This is our 12th vehicle purchase from Shamaley Buick GMC .. highly recommended! Excellent customer service and great prices! Thank you all for your help! Like always!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words for our staff! We are thrilled that we were able to provide you with an excellent experience. We thank you for your continued business and we look forward to your next visit!
Painless Process
Oscar Olivera did a wonderful job and made the process of buying a dream. This is our third vehicle that we've purchased from Shamaley Buick GMC!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Lou, for your kind words about Oscar! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Isaac was a Great Salesman
Great Salesman took care of Me and got me the Deal I wanted. It was not a long process and I was not pressured like some Dealers do
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, John, for your kind words! We thank you for your business and look forward to your next visit!
New Car Purchase
Aaron the Sales person was very attentive and knowledgeable, he was not pushy or aggressive to get a sale. Made sure I was comfortable with my purchase before anything was signed!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Richard, for your kind words about Aaron! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
GREAT CUSTOMER SERVICE
maintenance technician very cordial and attentive to any issues with my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us a review! We look forward to your business with us again!
Shamaley GMC
Very good customer service and experience. Would recommend this place to anyone in the area to buy from and use for services. Will gladly return too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the recommendation and kind words!
Oil change
Great service! Thank You very much. David was very attentive and cordial. I will continue to service my vehicles at this location. Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Humberto, for your kind words about David! We are very happy to hear that we were able to provide you with an enjoyable experience!
Oil change, vehicle inspection and battery, supe
Recommend Shamaley Buick/GMC, excellent vehicle service, excellent service advisor. Totally satisfied with the service, the time for the repairs and the price, good communication, recommended Dale!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Raul for your kind words for Dale! We are thrilled that he provided you with an excellent service visit. We look forward to your business with us again!