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Piazza Mazda of West Chester

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)
Visit Piazza Mazda of West Chester
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (610) 643-4367 (610) 643-4367
Used (610) 400-8815 (610) 400-8815
Service (610) 400-8973 (610) 400-8973

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Mazda of West Chester from DealerRater.

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My Mazda Buying Experience at Piazza Mazda

We bought a 2015 Mazda 6 I-Touring from Piazza Mazda. We are from Connecticut and it was worth the ride. Absolutely awesome experience, professional sales force and highly competitive pricing. Chris Angelone is an epitome of efficiency, professionalism and empathy. I felt as though he was putting himself in my shoes while working out the best deal for me. He beat the best price I had without any issues. There was no going back and forth and no dog and pony shows. Simple, straight forward buying experience sans the needless drama. Very informal and friendly management and knowledgeable finance specialist (Lee Levy) effortlessly walked me through the options for extended warranty and other protective coverages. I walked away totally satisfied. Thanks a bunch Chris, you are the best! I will absolutely recommend this Dealership to any and all of my friends and relatives. Hands down 5-Star Rating and no questions about that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Hi Sam, Thank you for making the trip all the way from Connecticut for your new 2015 Mazda6 I-Touring! We couldn't be happier that Chris Angelone provided you with a great car buying experience! The next time you are in town, please do not hesitate to stop on by and say hello! We appreciate your business, thank you again! Respectfully, Pat Oliveto General Manager

Love my new car!

After an unfortunate car accident, I had less than two weeks to find a car that fit my requirements and my budget. Other dealerships didn't take me seriously, but Piazza Mazda did. Melcom stayed after closing to work out the details and make sure I was satisfied with the car I was choosing. The whole process was quick and painless. I couldn't be happier with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Hi Caitlin, We couldn't be happier that Melcom provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Piazza Mazda of West Chester team! We hope you are enjoying your new Mazda, please come back to visit anytime! Respectfully, Pat Oliveto General Manager

The ONLY dealership to buy a Mazda in our area!

I cannot think of a more pleasant experience than coming to Piazza Mazda of West Chester to discuss a new car purchase. We already bought a Mazda 3 Grand Touring 2011 from them for our daughter and knew Pat Oliveto from another car we bought for our daughter. Pat is knowledgeable, works with you to come up with fair pricing and trade-in value, pairs you with a top notch salesperson, and then makes sure you are 100% happy with your decision before any paperwork is started. Most managers I've dealt with over the years have never suggested that I check other makes/models before I commit. I had already looked at other cars, so I knew I was confident in my choice. John was terrific. He was patient while I took the car on another test drive and he was very comprehensive explaining the features. He also did a comparison for me between the Mazda 6 Grand Touring and another model I had looked at seriously before coming to Piazza Mazda. The willingness to make sure I was satisfied and not to push me into a decision made the entire experience so different from others I had in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Piazza Mazda of West Chester. We wish you safe travels in your new Mazda6 Grand Touring and look forward to seeing you again soon! Respectfully, Pat Oliveto General Manager

Patricia Wiktorski

John was very helpful in getting us the price we needed. I'm thrilled with my new car. I would definitely recommend this dealership! From sales to service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patricia, We are happy to hear that you wanted out of your car-buying experience with us at Piazza Mazda of West Chester. We wish you safe travels in your new Mazda and look forward to seeing you again soon! Respectfully, Pat Oliveto General Manager

Phil Saraceni is the best!

We just bought a Mazda 3 hatchback from Phil. He understands that older people are tech-challenged, easily confused and annoying. He was really nice to us anyway! He answered every question, explained how everything worked very well, and even went over a bunch of things more than once. I think buying a car is a high stress situation, but Phil really put us at ease with his great sense of humor. It was actually a pleasant car buying experience. Thanks Phil!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hearing that you had a wonderful experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Piazza Mazda of West Chester, we wish you many happy miles in your new Mazda3 Hatchback. We look forward to serving you for many years to come! Respectfully, Pat Oliveto General Manager

Purchase of a new car

We have purchased a car from Piazza before and because of the wonderful service we came back again. We met with John to buy a Mazda 3 and he was very helpful and made our car buying experience easy. He was attentive but not pushy, it was a wonderful experience! We plan to come back again next time we want to buy another car. Thank you so much for making our experience so easy and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Dana, We couldn't be happier that John Pinkerton provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Piazza Mazda of West Chester team. We hope you are enjoying you new Mazda3, please come back to visit anytime! Respectfully, Pat Oliveto General Manager

Awesome Experience!

Pat Oliveto & Nick Price were so amazing to work with! They went above & beyond my expectations! They got me into a new Mazda 3 & I got everything I wanted & such a quick delivery! They were so attentive & helped me through the whole process. Nick even spent time showing me all the features on my car. I enjoyed working with them & I would recommend them & the whole Piazza dealership to anyone looking for an easy car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Mazda3! Thank you for taking the time to write about your experience. It is wonderful that Nick Price was able to provide you with the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future! Thanks again! Respectfully, Pat Oliveto General Manager

Doesn't Get Much Better!!!

I couldn't be more satisfied with Piazza and the service I received. Phil Saraceni went above and beyond to make such a major purchase as seamless and comfortable as possible. He worked with me to get the right car at the right price and explained everything thoroughly and with great detail. I will definitely be sending business to Piazza and Phil in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't be happier that Phil Saraceni provided you with a great car buying experience. He is a true asset and we are lucky to have him on our Piazza Mazda of West Chester team. We hope you are enjoying your new Mazda, please come back to visit anytime! Respectfully, Pat Oliveto General Manager

Excellent experience!

Pat and Melcom were great to work with. Attentive, thoughtful, and honest from beginning to end. I couldn't be happier with my new Mazda 3.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rebecca, We are happy to hear you got exactly what you wanted out of your car-buying experience with us at Piazza Mazda of West Chester. We wish you safe travels in your new Mazda3 and look forward to seeing you again soon! Respectfully, Pat Oliveto General Manager

Attention to Detail

I was purchasing a car for my son and asked him to narrow down the make and models he would like to test drive. He had very little knowledge of the Mazda. From the time we entered the dealership and test drove the CX-9 the overall experience was excellent. Mike Lasardo was our Salesperson and he put a good package together that allow us to purchase the vehicle. The negotiation process was simple and straight forward. Mike's knowledge of the CX-9 was very good and my son and I walked away with a solid understanding of all of the bells and whistles the car has to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Mazda CX-9! Thank you for taking the time to write about your experience. It is wonderful to hear that Mike Losardo was able to provide you with the excellent experience we strive to provide to all of our customers. We look forward to working with you again in the future. Respectfully, Pat Oliveto General Manager