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Piazza Mazda of West Chester

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)
Visit Piazza Mazda of West Chester
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (610) 643-4367 (610) 643-4367
Used (610) 400-8815 (610) 400-8815
Service (610) 400-8973 (610) 400-8973

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Piazza Mazda of West Chester from DealerRater.

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Great car buying experience

This was my first car buying experience and everyone at Piazza Mazda definitely made it a great one! Out all the dealerships I visited, Melcom Avrigian quickly gave me the fairest deal and worked hard to make sure I was completely satisfied. He was friendly and very knowledgeable about the product. When a hiccup arose with insurance, Melcom gave up most of his night and practically missed dinner in order to help get things straightened out...so he definitely went the extra mile. I was very pleased with my purchase and will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We couldn't be happier that Melcom Avrigian provided you with a great car buying experience. He is a true asset and we are lucky to have him on our sales team! We hope you are enjoying your new Mazda, please come back to visit anytime! Respectfully, Pat Oliveto General Manager

Whole experience was easy and quick

This was the easiest and quickest car buying experience I've ever had. Melcom Avrigian at Piazza Mazda made my experience buying great. He was friendly and made the car buying experience painless and easy. He worked with me on what my needs and wants were. I am very happy with my purchase and the buying experience. I will definitely go back in the future for another Mazda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for your recommendations and for this amazing review! Out team of professionals is dedicated to providing you and everyone else who visits Piazza Mazda of West Chester with only the best there is to offer. It is so nice to hear that Melcom Avrigian helped make your experience such a positive one! Enjoy your new Mazda! Respectfully, Pat Oliveto General Manager

Best car buying experience so far

It was a pleasure to work with Melcom Avrigian at Piazza Mazda. This is my 3rd Mazda purchase from this dealership, and I keep going back because of how easy they make the car buying process. I was hesitant to consider trading in my current Mazda 3 (for a Mazda 6), but Melcom really worked with me to get me top dollar for my trade and also apply as many promotions to the new Mazda 6 to keep my payments in line. He even had to locate my specific car and was able to meet my deadline within 1 day. Fantastic service, leadership and dedication. If you're in the market for a Mazda, look no further! Visit Piazza.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Michael, Congratulations on your new 2015 Mazda6! Thank you for taking the time to write about your experience. It is wonderful to hear Melcom Avrigian provided you with excellent service. We look forward to your visit again! Respectfully, Pat Oliveto General Manager

Thank You!

Good people to deal with - honest, reputable and backs up their warranty - Definitely went the extra mile. Pleasure doing business with you - worth the 122-mile trip. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for making the trip all the way to see us for your purchase of a new Mazda! We will be here the next time you need another vehicle! We appreciate your business, thank you again! Respectfully, Pat Oliveto General Manager

Highly Recommended!!

Wonderful staff! I purchased a new 2015 Mazda6 and I am in love with it! I only had it for about a month and have received so many compliments on it. I would refer friends or family to this dealer! Can't wait to visit the Service Department for my first free oil change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great!

As a first time car buyer, I was a little nervous about going to the dealer. After purchasing a new vehicle, I have nothing but great things to say about Alex and the service. They worked with my schedule and I got an excellent deal on my car. I would recommend this dealer to anyone looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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least traumatic car buy so far

We are not fans of buying cars: the hassle, the hustle, the long harrowing process. Thankfully this time was different. Sent an email, test drove, filled forms online and drove off in less than 1 hr with a new car. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Claudia, Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear Sales Consultant, John Pinkerton was able to provide you with the excellent experience we strive to provide all of our customers. We look forward to working with you again in the future! Respectfully, Pat Oliveto General Manager

Very Positive - New Car Buying Experience!

I would like say how our new car buying experience at Piazza Mazda of West Chester was a very positive experience! Our salesman, Phil Saraceni was a very personable, friendly, knowledgeable sales professional. He and the team at Piazza made my wife and I feel comfortable through the entire purchasing process that was straightforward and relaxed and was 'not' a high pressure experience. This was very refreshing to see since I had purchased several new cars in the past and the Piazza approach was professional every step in the buying process. I will absolutely recommend Phil and the Piazza Mazda Dealership to any and all of my friends and relatives!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, Hearing that you had a very positive buying experience is the best thing we could hope for! Thank you for choosing Piazza Mazda of West Chester, we wish you many happy miles! We look forward to serving you for many years to come! Respectfully, Pat Oliveto General Manager

Easy buying

I felt the whole process was streamlined and easy. No hard sell but very informational staff. Easy to get through the whole process and the cars are wonderfu.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tracy, We are happy to hear that you received exactly what you wanted out of your car-buying experience with us at Piazza Mazda of West Chester. We wish you safe travels in your new car and look forward to seeing you again soon! Respectfully, Pat Oliveto General Manager

Best car buying experience

I was in the market for a cx-9, and dealing with a few dealerships. As a woman walking into a dealership on her own, can be intimidating and can easily get taken advantage of. Alex, my salesman at piazza, was honest, knowledgable, and willing to get the best deal for me. I drove away with an even better model than I was expecting, and feelin very confident about my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Jenny, We couldn't be happier that Alex provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Piazza Mazda team. We hope you are enjoying your new Mazda CX-9, please come back to visit anytime! Respectfully, Pat Oliveto General Manager