Tustin Cadillac

My car was taken care quickly and I was given a loaner car. My service representative was very courteous and helpful.

Once again, Ron Brideweiser took care of everything. Had me in and out and on my way. He is the best.

The only reason that I did not report the top scores was because of the time it took to repair my car - 7 days. It was disheartening to have my brand new car in the shop with issues at under 8k miles. I love my 2015 Escalade and I just hope that this was a fluke.

sales agent knowledgeable about car model and its features. willing to educate customer during research process. No pressure. Salesman very helpful, friendly. Finance department also very helpful and friendly. IT guys great!

Ray from Tustin Cadillac has been one of the most professional sales rep we have ever doubt with. He made us feel welcomed and answered all our questions. I will most will recommend family and friends to buy their cars from Tustin Cadillac and ask for Ray.. Thanks again great service

The Tustin Cadillac dealership is professional and welcoming; Ray McInnis, with whom we dealt, was very knowledgeable and personable. He was diligent in locating the specific vehicle we desired and kept us apprised of the progress all along the way. We haven't taken actual possession of the vehicle yet, due to our request for some special additions, but expect the transaction to continue smoothly to its conclusion.

Check engine light came on and although I did not have an appointment, they got me in and in less than two hours the problem was corrected and I was back on the road. Very efficient.

I was a walk in who was waited on by Service Advisor Jeff. Polite, answered my request to fix radio and seat problems and recommended the transmission be serviced (50,000 miles).

I always deal with Ron in Service. He is friendly, attentive, gets me in and out and remembers me and our last discussion. Nice guy and great ambassador for the dealership. I have had no issues in the almost 5 years I have had my car.

Fast as they could go but thorough. Also checked the Las Vegas records since the car is maintained in two locations