Reviews
Write a reviewGreat Service
We had an appt for 9:30 A with Ron but had to come in earlier due to changes in other appts. Ron said no problem and handled everything just great, called us to give us an est. on work, gave the OK, and we picked up the car early afternoon. Ron has great customer skills, very professional and personable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service - buying and maintaining.
Like seeing a friend - Jeff my service guy. Important my truck is taken care and Tustin takes care of it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Missy Book
Paul the internet manager was awesome! He worked with us and showed us every option on the car and how it works!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and friendly and helpful employees.
My last vehicle purchase was at Tustin Cadilac, the primary decision was based of the outstanding service and the personel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A good day at Tustin Cadillac!
I went into Tustin Cadillac on Friday = no appointment = they took care of my car - gave me a ride home and called me in a couple of hours that my car was good to go. Thank you Tustin Cadillac.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tustin Cadillac...best in So Cal
Jeff our service advisor fantastic as always!! Always makes our service experience a pleasure and convenient for our busy schedules. Thank you for treating us like family!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing Service Department
Jeff my service manager is amazing! he is always on top of it and helps me through all my service needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience.
Paul and Mike are the best! This is my fourth transaction w them and Tustin Cadillac. - I won't go anywhere else - and also Jeff in service is too notch!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and friendly people.
Took car in for 3 recalls and normal maintenance and was met by Ron who took care of everything. Gave me a car and picked my car back up in afternoon. Always a friendly place and everyone there is wonderful. Would not take it anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courteous and efficient service
The service people were courteous as always. Our car requires a part which has been ordered but does not hinder the driving until its arrival. They caught that he tires needed rotating and took care of them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase