Reviews
Great customer service
The team worked with us on everything, and they were very personable. Finance was tricky because banks can be skeptical about financing an older vehicle, but they made it work and we left with the vehicle same day. They also did a great job on detailing the car. Follow-up is great; they respond to emails in a matter of hours. I would shop at this dealership again; no question.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service
I brought my Toyota in for 90,000 miles service, staff was on the ball and advised that there was an airbag recall that needed to be addressed. Although I spent a bit more time than I would have liked waiting, that was due to the recall not any fault of the service department. I'd like to thank Mike Elliot for keeping me apprised of the work as it was going on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience with Eric Anselmo
Worked with Eric on the purchase of a brand new Tacoma. For me this was a work truck and it was important I didn't have to take time away from the work that pays for the truck to go dealer to dealer. Since I was far from the dealer Eric and I were able to work out 99% of the deal over the phone and I got a price that better then the other two dealers I had visited in person without all the jerking around that normally comes with buying a new car. When it came time to pick up the car it was ready and waiting in the wash bay and as much of the paperwork that could be done ahead of time was. I came down on the train after work and in and out in 20 minutes with everything was as promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
easy purchase
i was in the market for a prius prime, and princeton toyota had the vehicles in stock and were up to date with all the manufacturers incentives and options for the car. they made the purchase an easy decision with transparent pricing and fair negotiations. hardest part was picking a color. thats the way a new car purchase should be ! thank you fritz lagua for your patience, knowledge of the vehicles and price points. you helped me zoom in on the right vehicle for my needs. we are thrilled with the purchase !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast and accurate
I brought my Sienna in for its 25K service. In addition to that service they also performed some warranty service as well. The service was completed quickly and was done right. This is why I continue to bring my vehicles to Team Toyota of Princeton.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service.
Rep was knowledgeable, everything was well explained, work was done quickly, car rental went smoothly, car is working great. I always have a good experience with Team Toyota of Princeton.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall Work done on my Prius
The software new software update to resolve the recall issue was performed was done within 45 minutes which was the expected time noted on the recall notice. Nice waiting rom too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Since purchasing at Lawrence-Team Toyota since 1996, always very pleased with the service I get. Asst. Service Manager Vishala Patel is always very pleasant and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobby, our salesperson did an excellent job.
Bobby- Completed all that was necessary for our purchase to go smoothly making the transaction a pleasure. Tim helped us in deciding on the extended warranty for the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The work was done promptly
Can having a car serviced every be a pleasure? Seems not - until you arrive at TEAM Toyota. It was a pleasure from check-in to the send off.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair