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Hyundai of Paramus

(1,847 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,847 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

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Leasing a car at RT 4 is easy breezy!

Leasing a car at RT 4 is easy breezy! Sales people excellent! 8th car here!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great rating and review of the leasing process. We are happy to see that our Sales Team has earned your business over and over again here at Hyundai of Paramus. Congratulations on your 8th car!

This is my second vehicle from Paramus Hyundai.

This is my second vehicle from Paramus Hyundai. The staff is very friendly and I recommend my dealer for both cars, Iggi. He's happy to work with your financial needs and encourages you to do your own research so he can get you the best deal possible with the financial department. No one, including the sales and finance managers, are put off by negotiating and work to make a deal happen.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your second purchase with us here at Paramus Hyundai. We love to see the Sales and Finance Teams working with our customers to find the best deals possible. Your business is valued and we look forward to assisting you again on the next visit.

Iggy Barreto was very knowledgeable and had a great

Iggy Barreto was very knowledgeable and had a great personality easy to engage with. Highly recommend He went above and beyond to get the right fit for us. He is the man to go to for your car at Paramus Hyundai

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Devang, thank you for your great review. We're happy our team could go above and beyond to assist with your car. Please let us know if you have any questions down the road for us here at Hyundai of Paramus.

Left a car for repair under warranty,.

Left a car for repair under warranty,. It was left for 24 hours and not repaired. Claimed the tech had to replicate the electrical issue or it wouldn't be addressed. As this was a periodic problem it could be weeks before it would be addressed.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Dealer Valued Service Customer, Customer service is very important to us here at Hyundai of Paramus. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

Never get a straight answer.

Never get a straight answer. Ms batres started out ok now they ignore me. And tell straight out lies. I'm giving a few more days to straighten out my problems . If not I'm just giving it to my lawyer. I have texts to prove that there lying. I'm giving them the opportunity to correct the problems but they just don't seem to care. I will remove this rating if they solve the problem. If not lawyer and I'll start a campaign on line that will put a hurting on there business. I never had to go through this type of mess before. But I will not be robbed and lied too. Look elsewhere don't trust these peoplr

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Our team strives to ensure each and every customer receives a response. To determine what may be outstanding, please contact me directly. Respectfully Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com

Consumer response

i contacted you day`s ago and you never responded. and other times it took days to get a response when contacting others at this dealership ! SAD !

Just purchased a 2023 Hyundai Santa Cruz.

Just purchased a 2023 Hyundai Santa Cruz. Our salesperson Iggy Barreto was very knowledgeable and had a great personality easy to engage with. Highly recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Our Sales Team is ecstatic to read that you had a great buying experience here at Hyundai of Paramus. We thank you for your recommendation and business, and hope you enjoy your 2023 Hyundai Santa Cruz!

Mr Iggi Barreto is an awesome salesman very positive,

Mr Iggi Barreto is an awesome salesman very positive, kind and patient individual. He went above and beyond, We definitely will be back to Paramus Hyundai.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bernadette, thank you for taking the time to leave a positive rating for us at Hyundai of Paramus. We're happy our sales team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

The second I walked in to this dealership I felt very

The second I walked in to this dealership I felt very welcomed. My Sales Guys Iggi was very informative and extremely helpful on picking out the right choice of car for me

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are excited to read that our Sales Team was informative and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Hyundai of Paramus.

Very nice.

Very nice. Salesman was very attentive but I don’t like to have to haggle on prices

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We are happy to know that our Sales Team was attentive and nice during your visit. We hope to do business with you again here at Hyundai of Paramus.

Iggi Barato was informative, knowledgeable, and new

Iggi Barato was informative, knowledgeable, and new exactly what I wanted. Mr. Barato was personably and the purchase went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, congratulations on purchasing your new vehicle. It makes us so glad to know that our Sales Team was well informed and could assist you with making this a smooth buying experience. We appreciate you taking the time to leave us this delightful 5-star review and if you need anything else, please feel free to contact us here at Hyundai of Paramus.