Reviews
Outstanding Customer Service and Attentiveness
I started my car buying process on 6/27..My brother purchased his Mercedes c300 from Diana Rollins and spoke highly of her Attentiveness and Ability to get him in the car of his dreams and at a price he could afford. I drove to Great Neck and sat down with Diana Rollins who made me feel like we were family. She stayed in constant contact with me and was able to work with my work schedule and the price that could fix my budget. After getting me in a beautiful black and tan Lexus ES350. I was in love. Ronny Eitan helped me for several hours of trying to get me financed at a great rate that I could afford. Together they are a force to be reckoned with. I was so pleased with the hard work, dedication and hours that I brought 2 more clients to get the same treatment that I received. I will forever be greatful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Tasha! Its an absolute pleasure to see such nice things written about us. For those that have purchased from us they know we offer a pleasurable & friendly experience, and to see that you are sharing the experience with everyone else is amazing! We hope to see you a 4th time with another family member! Thanks again Auto Expo Team
Great service
My experience at auto expo was indeed great... I dealt with Mo in the sales department and he made it happen for me with bad credit. No other dealership pulled that off for me. Ronny in the finance department also gave me satisfaction. I'm now 5 months in with my c300 Benz enjoying the ride... Thanks auto expo I'll still be searching if it wasn't for you! Leon Matthews
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leon thanks so much for the review! It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team
Great service
My experience at auto expo was indeed great... I dealt with Mo in the sales department and he made it happen for me with bad credit. No other dealership pulled that off for me. Ronny in the finance department also gave me satisfaction. I'm now 5 months in with my c300 Benz enjoying the ride... Thanks auto expo great neck, I'll still be searching if it wasn't for you! Leon Matthews
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unique, they actually keep their word
My Sales agent was, and will be again, Diana Rollins. She did take the time to get me into another vehicle of my liking when the first deal fell through because of financing due to a former Bankruptcy. Ronnie Eitan, the Financial Manager, arranged the financing for my second choice. Bottom line, was he got me approved for X amount of money at a workable monthly payment. This dealership handles nothing but Value Rated, Mercedes Benz and BMW ' s. I have gotten nothing but compliments on my ( new to me ) 2012 E 550 Coupe. I'm looking forward to doing business with them again in the very near future!!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Timothy, Thank you so much for the review! It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team
Great service
Diana Rollins was very helpful in purchasing my car. She was very clear, quick, and made sure we got the best service possible. Thank you Diana for making the experience much easier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the wonderful review! It means alot to know that you are willing to share your experience with the public. Our customers are number 1, and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! It was a pleasure serving you Thank you ~Auto Expo Team
total xxxxxxxx
i went there all the way from conn. i was pre approved over the phone send all my papers they need then went too the lot too see diana she was my sales rep i test drove a 2012 bmw beautiful car then the xxxx it i was told my pyment with 3000 down were going to be 328 with 6 percent then i asked that i see the figures before signing or giving any money down they told me they would call me monday de too the banks being closed ok monday tueday wedsneday thursday no call it only takes one day too get bank approvel these people are scammers very bad dont believe anything they tell u unless your dealing with cash they also will call you and keep you holding on i have beening waiting 3 weeks for an apprval with the figures not yet have i gotton a call so think 2 before going there
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My name is Ronny and I would like to personally apologize for the inconvenience you may have had while shopping with us. We try to rectify any complaints professional and discreet manner, if you wish to figure this out with me please call 516-829-7700 and ask for extension 102. Thank you Ronny Eitan
I apologize about your experience at our dealer ship, but you cam in on a Sunday where most lenders are not open to do business. We took your application and at the time you were asked to leave a deposit for the vehicle of interest. You refused to leave a deposit on the vehicle and the vehicle was sold. We sent an email the next day (Monday) stating such, we have one of the highest lender approval ratings in the industry and take pride in service customer with all credit back rounds. If you are still in the market for a vehicle please contact me Avi Eitan (Manager) 516-539-3267.
Good job
Diana Rollins was the most help I have ever had.What a great experiance.she was very helpful and explained everything well. I will go back agin when I'm ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
auto expo
I had a wonderful experience buying my car from auto expo and Diana the sales Rep was grate and help me through every step. Even though I've have my car for 3 months now I still get check up phone calls from her thanks Diana I'm definitely going to tell all my friends about you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the review! It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team
One of my best auto experiences
I purchased a vehicle from Diana .. Loved dealing with her she was very helpful enjoyable to work with and gave me a superb deal on my purchase . Angelina who I spoke to on the phone was also pleasant and very helpful . I would defiantly return for my next perchance here .. Thankyou
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steven it was a pleasure doing business with you. It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team
my beautiful benz
everything was excellent. car was gorgeous,clean, and ready to go. all my needs were taken care of quick by pros diana and avi. im very greatful for all there help. they're the best at what they do. i will highly recomend autoexpo to everyone, which i have since i got my beautiful benz and everyone asks where i baught it. again avi and diana thank you so very much for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Peter it was a pleasure doing business with you! It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team