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Auto Expo Ent Inc

(1,682 reviews)
Visit Auto Expo Ent Inc
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:30pm 8:00am–5:00pm
Saturday Closed Closed
Sunday 10:00am–5:00pm Closed
2018 state dealer award
View 12 awards
2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(877) 739-9314 (877) 739-9314

Reviews

(1,682 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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One of my best auto experiences

I purchased a vehicle from Diana .. Loved dealing with her she was very helpful enjoyable to work with and gave me a superb deal on my purchase . Angelina who I spoke to on the phone was also pleasant and very helpful . I would defiantly return for my next perchance here .. Thankyou

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Steven it was a pleasure doing business with you. It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team

Best service

Mo Sadian is one of the best, honest, and knowledgeable person you can trust to buy your car from. I had a wonderful experience buying my car from him and I just love my new car. He did everything he could to get me the best car with the price. Thank you Mo!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Judith it was a pleasure doing business with you. It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team

Bait and switch!!!

So I found the car I was looking for with this dealership, a 2011 CL 550, I was already to do the paperwork and come up 180 miles and pick up the car. After talking to the salesperson Diana we settle on a price and was already to go. I asked for 5 days to have the purchase order sent to me so I could complete the paperwork and have the checks made out to the dealership. I tell my salesperson I am going to the bank and that is when the fun began. The first day she had knee surgery the next day she was just getting her knee looked at and didn't have surgery. The next day she was next in line to see her boss to approve a deal she told me was approved, the next day she was with a customer, the next she dropped her phone in water. Finally while I am at the bank she calls and says her boss laughed at the deal she told me was approved. I was told that the price we agreed on was only for people financing through them and if I wanted the car it would be an extra $5000. She then says it was written on the website. That is true but she told me we had a deal. She then calls days later to see if I was still interested, now they wanted to negotiate on something that was non-negotiable days earlier. All in all I have to say I was very happy not to buy the car it lead me to a Mercedes Benz dealer that had a certified 2011 CL 550 for only $1000 dollars more. It all seemed to be a dog and pony show. That is the story and I will not be back I am sticking with Mercedes dealerships as I have in the past. The best thing about buying this type of car is it is not a necessity so you have the upper hand when negotiating; you are always willing to walk away. If you choose to buy from them just be careful and watch the bait and switch. Update: Please leave me alone I will not change my review I have been very honest and objective as I could be

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Our Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We try to rectify any complaints professional and discreet manner, if you wish to figure this out with us please call 516-539-3259 and lets get some info to move forward, if we do this in a timley manner I will be able to fully resolve the complaint in less than 72 hrs. Preferrably by this weekend. Thank you Ronny Eitan

Dealer response

We take pride in offering the best customer service to our customers! I apologize you had a bad experience, it is true that your sales person at the time was going through a emergency knee surgery and was in and out of the office for a few days. It was unforeseen, I would be glad to offer you a great deal Avi Eitan 516-539-3267 (Sales Manager)

Physician

I'm a doctor with a very busy life . I drive a lot and I like to do it in style . I care a lot about how I'm treated as a customer. At auto expo I was treated like royalty by Mo . He was professional and honest . I was there for 2 hours from beginning to end. We all know used car dealers have a reputation but it's awesome to know there is one that's an exception to the rule . I recommend auto expo specially the very fabulous Mo Sadian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Doc it was a pleasure doing business with you. It means alot to know that customers are willing to share their experience with the public. We try hard to please our customers and your satisfaction is a key element in our sales process. Enjoy, and we hope to see you again in the near future! Thank you ~Auto Expo Team

GREAT PEOPLE, GREAT SERVICE, GREAT EXPERIENCE !!

EXCELLENT DEALERSHIP TO GO TO. CUSTOMER SERVICE WAS ON POINT. I APPRECIATE THE TIME AND EFFORT MY SALES PERSON TOOK TO FIND ME THE RIGHT CAR I WAS LOOKING FOR. THANKS A LOT ! MO SADIAN IS GREAT AT WHAT HE DO.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was so nervous...

Being young and probably naive, I was a bit nervous to be all by myself buying my first car. I walked in, hopeful yet cautious that I would be getting a great deal and car that would exceed my expectations. I was greeted by Mo, who immediately put me at ease with his smile and knowledge on every car in the showroom. He gave me his opinion and said, if my family was here I would tell them exactly what I'm telling you know. I appreciated his honesty on things that I thought I knew, and he also taught me so much more. I knew nothing about cars-- But now I feel like I have more knowledge and Will make sounder decisions in regards to cars. Thanks Mo!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Terrible Service! Never go there.

Terrible Service! This place was absolutely unprofessional. My sales person (mo sadian) was the worse. He couldn't give me any answers and he was very rude. This dealership was very deceitful. I will never do business here. I left without buying any car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Our Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We try to rectify any complaints professional and discreet manner, if you wish to figure this out with us please call 516-539-3259 and lets get some info to move forward, if we do this in a timley manner I will be able to fully resolve the complaint in less than 72 hrs. Preferrably by this weekend. Thank you Ronny Eitan

Worst experience ever!

Terrible service! Sales person I had (Mo Sadian) was very unprofessional, rude, arrogant and lacks basic customer service skills. Very disrespectful! He had absolutely no knowledge about the car he was selling. The only answers I received when I asked questions about the car were “I don’t know” and “google it”. I liked the car though despite minor body scratches and dents and price was good but I had worst experience with him! Will never go back! I would not recommend to anyone!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

You can't go wrong with Autoexpo

I had a great experience with them especially Avi I have been searching for months for a car when I finally stopped at Autoexpo the same day I walked with my E-class Avi was amazing this dude is a genius before 5 I was approved and the rate was great thanks a lot guys and they will see me again my name junior

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Personalized service

I was very impressed with the thoughtfulness concerning my needs . I was anxious concerning my credit but was put at ease by Daysha Everette's compassionate and considerate assurance . It was a wonderful experience and I drove home in style in my 5 series BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.