Reviews
Very clean customer service friendly business. I will...
Very clean customer service friendly business. I will only do business with them when it comes to Infiniti products
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to have you apart of our Passport INFINITI family!
Garry Drummond- Lane Manager, provided excellent customer...
Garry Drummond- Lane Manager, provided excellent customer service. He is very knowledgeable and professional. He kept me updated on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so glad Gary could assist you! Thank you for the five-star rating!
It's always a pleasure doing business at passport...
It's always a pleasure doing business at passport infiniti of Alexander very satisfied customer
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback. We appreciate the five-star rating!
The sales and service teams here are excellent and take...
The sales and service teams here are excellent and take the time to answer all of your questions. I will be coming back here for my next car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the five-star rating! We are so glad to have you apart of our INFINITI family!
Great customer service!
Gary is amazing! Great customer service every time! I am always seen at my preferred time and date. Everyone is super nice! Been a customer for ten years!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have dealt with Gary for quite some time. He is very...
I have dealt with Gary for quite some time. He is very efficient and extremely calm. The man always finds a way to meet the customers needs without the stress. I don't encounter this level of customer service anywhere often enough!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Passport Infiniti was incredibly professional...
The team at Passport Infiniti was incredibly professional and knowledgeable, and went the extra mile to help me get what I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service 👏
Excellent experience, the consultant Gary Drummond was very professional and knowledgeable about what work needed and explained to me in details. I was even given a loaner car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Passport Infiniti of Alexandria has always provided me...
Passport Infiniti of Alexandria has always provided me with excellent customer service and car care. Keep up the superb work and great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This place gives such an amazing service. Couldn’t ask...
This place gives such an amazing service. Couldn’t ask for anything more. Keep up the excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Infiniti has always done such a phenomenal job. My service guy Garry has always took amazing care of my car. Also he is very knowledgeable of what he does.