Reviews
Friendly people trustworthy very nice atmosphere I was
Friendly people trustworthy very nice atmosphere I was there for 2 hours seem to fly by
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Always receive excellent service when I bring my vehicles
Always receive excellent service when I bring my vehicles in, even my non Mitsubishi vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Service was completed fast and as estimated.
Service was completed fast and as estimated. The staff was informative and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TONY was great!
TONY was great! He was friendly, nice, and great personality! Offered snacks, and was very helpful!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Max Madsen's Aurora Mitsubishi. We do hope we can be of assistance in the future. Take care!
Good people and good service.
Good people and good service. Very professional. I do not wait every thing is on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Hello, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Just avoid.
Just avoid. Bad customer service, and not professional stuff. Even though their service director is amazing. But jot a good place to go to service your car
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We presented the concern for warranty consideration but the manufacturer deemed the issue a maintenance function on a 2023 with 36,000 miles. The required fee was pre-approved by our customer before we did the work. We are sorry our customer is unhappy and we too would prefer the $200 charge had been paid by the warranty.
I have had consistently Efficient, professional and
I have had consistently Efficient, professional and welcoming staff and services here at max madsen
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Max Madsen's Aurora Mitsubishi! Feel free to reach out to us if you need anything. Have a wonderful day.
Great experience!
Great experience! Bought several vehicles here! Jon Christinah and Jimmy are great to work with for a new vehicle. Honest upfront and fun
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Terri, thank you for your kind review; we are happy to pass along your comments to the team here at Max Madsen's Aurora Mitsubishi! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience buying a used Mitsubishi from Max
Great experience buying a used Mitsubishi from Max Madsen's. No nonsense service from sales department!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Max Madsen's Aurora Mitsubishi! We are always more than happy to assist you if anything else comes up. Take care!
Scott Grove and his staff were patient,offered us great
Scott Grove and his staff were patient,offered us great options, were appreciative of our business, and it was a pleasure doing business with them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car