Reviews
Write a review4th Ford for my family from CV crossroads!
Tony Rogers we as awesome. Ralph was tough but fair. Finance are the best!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchased vehicle
I purchased my F-150 coming up a one year ago in August. I am very satisfied with my purchased and I definitely would return when I'm in the market for a new vehicle. I originally come to price a vehicle not purchase one. The saleman didn't pressure me. I was given a very good very, actually the deal that crossroads in Cary was running. Didn't require a sales patch. GREAT JOB!!! I look forward to doing business in the future.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great selection and patient, helpful salesmen.
Brian was awesome as a salesman. He was patient and helpful. We took quite a while choosing between two vehicles and he guided us with suggestions along the way. We regret he had to stay until well after closing (11pm) to see us into our new truck. I really liked the extensive selection of vehicles at Crossroads, which was why we went there in the first place. We will return again when we need a new vehicle and strongly encourage others to buy or lease at Crossroads.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback, James. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Great customer service! Great salespeople!
Brian Ano was a terrific salesperson. He was very attentive to my needs and helped me purchase the perfect vehicle for me. Lisa in Finance was great. She got me a great rate!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change & tire rotation
Great service, pleasant and helpful staff ! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and friendly people.
The service was quick and efficient. Definitely will keep returning to Crossroads.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, thank you for sharing your recent experience at Crossroads Ford. We greatly appreciate your business and thank you again for the review!
Nice people
The alignment was off after they did all the work on it. We're very nice when I broght it back in to have them fix it.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. Drive safe, and we'll see you on the road.
F-150
ALLEN BOYD WAS GREAT TO DEAL WITH. TRUELY DOWN TO EARTH AND DID EVERY THING HE PROMISED. MEGAN KEPT US UP TO DATE ON THE STATUS OF OUR PURCHASE. THEY DIDNT HAVE THE TRUCK IN STOCK IN CARY THAT WE WANTED SO THEY BROUGHT ONE IN FROM THEIR VIRGINIA STORE AND IT WAS EXACTLY WHAT WE WANTED. VERY PLEASED WITH THE ENTIRE EXPERIENCE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for your feedback, Maynard. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!
Great Purchasing Experience
I purchased a 2016 Ford F-150 at Crossroads Ford in Cary, NC. I had a great experience working my sales representative. He really went out of his way to make sure I had a wonderful experience purchasing my new truck. The sales manager also made sure I was pleased with the truck, service and the deal I got. Overall it was a great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick Lane is actually quick!
Arrived in the Quick Lane around 8AM on a Monday with no appointment. Had "The Works" done on my car within 1 hour, with no complications. Had a comfortable stay in the waiting room. No hassle, no troubles.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your strong recommendation of the staff and Crossroads Ford. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!