Crossroads Ford Apex

I had this same part looked at last summer, and I took it again this past time because of a recall.

Everyone I encountered smiled and asked if they could help me. Matt and all in the Service department were so helpful and accommodating! Thank you!

The service at this dealership was by far the best one, everyone there was so friendly and helpful, this made my purchase so much easier.

Fast and efficient. Appears to have forgotten to rotate tires. Service rep was very nice but failed to review invoice without my request.

Very helpful staff - service was slower than I anticipated.

I had a wonderful experience when I took my car in for the recall on the gas tank. I also had my oil changed and tires rotated. The service representative was quite helpful and recommended that I get a front end alignment because my tires were wearing. He also explained to me that I don't have a timing belt, but a chain. No one prior had ever told me this and every time I went to the quick service lane to have my oil changed I always asked to have them check my belts and hoses and no one ever told me I had a chain, so I didn't really need to worry about a belt breaking. The service rep. also did a full 125K check of all the things that needed to be changed and took care of my battery and fluids. He was very helpful and made sure I was comfortable during my wait. I would recommend your service rep. to others because he took excellent care of me and my car. I would recommend my friends to visit. Thank you for doing such a great job!

2013 Ford Limited Explorer. Had it serviced and the tires rotated. The staff was nice and helpful.

Always a fast and quality service...also bought the truck from Crossroads of Cary, love that place.

I came in for a oil change via the Quick Lane. The staff was great and also signed me up for Owner Advantage.

Great service as usual. The only comment I would mention is the service attendant did not inform us of the rebate available to us on "The Works" oil change. I happen to notice it on my receipt when I got home and took advantage of this offer. Other then that one small issue, the customer service was amazing and my car always is just as clean when I get it back as when I drop it off. As a clean freak, I can appreciate no dirt smudges on or in my car. ;)