Autoworld KIA

I had the best time with the purchase of my 2015 Kia Sportage. The service was timely and both Tye and Ernest made me feel like royalty. Ernest showed me all the features of my new SUV and I was good to go when I left the dealership. This is my second vehicle purchased from Autoworld, I will recommend this place to my friends and family. Thanks again for your professionalism and quality of service.

Adam made the process very simple and enjoyable. Would gladly recommend him to any friend of family. We are thrilled with the optima and thrilled with the beyond professional service.

I had an amazing experience with Autoworld KIA customer service, cleanliness, and professionalism. I was greeted by Edwin Beltre who was very friendly, helpful, knowledgeable, and very welcoming. I would recommend Autoworld KIA to any person in the market at this moment since I don’t think the experience can be topped anywhere else.

Edwin Beltre was the greatest salesman my family has delt with! We really felt like his main goal was to make us happy. We will recommend Edwin to anyone we know who is looking for a new car. We thank Edwin and everyone else at Kia Autoworld for all of their help!!

This place was more than helpful, and made my family and I feel more than welcomed. I would recommend them to anyone! Such a great help. Thanks!

I just drove my new car home and want to Thank Marcel Munlyn for all of his help. He was wonderful to deal with, and he gave us a fair price. Everyone there was very friendly and courteous, and it was a very good experience.

I bought a lovely pre-owned Sportage. Unfortunately, when I began using it for my long commute to work, I found I wasn’t completely comfortable in the seat. My previous car had power seats but I never thought it was a necessity. However, in this stage of my life (50+), it turns out that I really do need a power seat. I brought home the car on a Tuesday night and called Ty, Autoworld Kia’s financial manager (and wizard!), on Thursday night in tears. He was frank with me that he was not sure what he would be able to do, but that he would try his best to get me into a different vehicle. It was not an easy process. I had already received my new registration and numerous calls had to be made to Albany to try to interrupt the title issuance process and secure other permissions. Ty doesn’t know I know this, but my salesman, David, told me that Ty was working on my problem on his day off. Now that is a serious commitment to customer service! I took a Sorento home as a loaner while the work continued. By Monday morning, Ty had successfully worked it out! I became the proud owner of the loaner Sorento, a beautiful LX with power seats! My original trade-in and downpayment were still applicable to the new contract which I consider myself so, so lucky that Ty worked that out for me. People who I tell this story to are amazed. They never heard of a dealer going out of their way like this to make a customer happy. I never thought I would be the person requiring special treatment! But when I did, I’m so glad I was at Autoworld Kia where they worked so hard to give me the special treatment that I needed in the situation. I will be forever grateful!

This was the best dealership that I have ever been too. The people were above excellent. My salesman Tom DeLuca was more than helpful with helping us find the perfect car. We were so impressed with all the staff. They were all friendly and helpful. In addition to Tom there was another salesman named David that also helped us, even though we were not his customer. Special thanks to him too!

The reason I had to give an average rating is because I have a mixed review. My dealer Adam was a great guy to deal with and he worked very hard to get me into a car. Unfortunately his Manager was totally unprofessional and is the type of dealer that give used car dealers a bad name. I would definitely deal with Adam again but unfortunately he doesn't make the deal.

I am a nervous car buyer! David, the salesman we worked with, is a man of infinite patience and kindness who encourages long test drives to be sure you are happy. He also doesn't mind repeating the features of the car if you tend to forget them 10 minutes later! Ty, in finance, is also a kind person and genuinely wants to help. We needed to hit a certain monthly payment and he worked with us to structure a payment that we could afford. I can't say enough about these guys! My husband has a Kia also and I'm sure we'll be back for more! :)