Reviews
buying a used car
Marcel was the salesman that help me to buy a used car.He was very helpful and understanding with me considering my husband is in a wheelchair. When we went for a test drive he even help to put my husbands chair in the back. Marcel is very pleasant to talk and work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A++ service best in the country
I made contact with kia on the internet and sam called me telling me what there about and henhas a salesmen whos ready to work with me , so i came in met josh and and little did i know josh is the best salesman with great exspirence. So josh and i talk and came to a sulution and at the time i was working and my boss became sick so i lost the job but between the 3 month spand of finding work josh always krpt in contact to check up on me see jow things were . Then the 2nd time i went to kia was when josh and ty spoke to the banks and got me approved! For someyhing to me thats so overwelming josh broke it all down to me so the over welming went away .. to be comepletly honest josh is the best salesmen kia has to offer and i could have been more happy and astound about the service josh even bought me 2 soda cans lol hes a great man and i give him a 5 ***** if i can give him a 10 he gets a 11 . I had a feeling a picked the right dealer ship thank you for making this possible!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From Bad To " Excellent "
From Bad 2014 Jeep To BETTER: Adam Tepfer was very helpful in getting me into a 2015 Kia Soranto, Which I love, my Wife owens a 2003 Kia Spectra and my Daughter a 2001 Kia Rio.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Back for a second vehicle in 10 months !
In January 2014 a few months before my lease on a 2011 Sportage SX was up I met and was upgraded to a 2014 Sorento EX tech pkg by a young salesman named Marcel Mumlym. I chose to try Autoworld Kia since they were closer to my new home than the previous dealer I got the 2011 at (Giuffre Kia) but also I felt I the previous dealer was shady in my dealings with them and tried to back load me with extra costs and fees making me feel like a fair deal went into a not so good deal. At Autoworld I felt Marcel did his best to get me a fair deal on an upgraded vehicle and I walked out no where near as stressed as I did in 2011 at the previous dealer. Since my fiancee and I were considering picking up a second car, yesterday ( 11-4-14) I went back to Autoworld Kia and luckily Marcel was still there. He remembered my name even without looking at any paperwork from 10 months earlier which I thought was impressive. He helped me go through the motions of pricing out a new Kia Soul vs. some of the pre-owned certified ones they had on the lot. I settled on a 2011 Soul ( which had extremely low mileage ) and we did the deal. Once again Marcel was extremely professional and did the best he could to make a fair deal and once again I walked out feeling I got a fair shake, which for anyone buying a car nowadays is the exception and not the norm from what I have heard and experienced for myself. I would certainly recommend going to Autoworld Kia if you are looking for a very good new or pre-owned vehicle and see Marcel. As a side not - the service department there is very good as well. I have been there for regular and unscheduled maintenance and they have always done a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
buying a new car
Adam was very patient with me concerning my purchase and needs to trade in my vehicle. He was curteous and friendly and my husband and I were pleased to get another Forte in the family. Sandy A.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful & Friendly Customer Service
AutoWorld Kia is a great place to do business. I referred my son-in-law here, he walked away with a nice optimum and I got the benefit of a referral check!. The sales force bends over backwards to satisfy the customer. Ernest Smith particularly is a thorough and experienced salesperson who made my experience of refinancing, painless and quick. Go Kia, I'll be back for a new purchase soon!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great new van!
I walked into autoworld Kia in desperate need of a new minivan. My windwindstar was on its last leg. I was met by josh and he showed me a few vehicles none of which I liked. He went to the back and came out with the perfect minivan. Fully loaded with every option I can think of. I sat with Ty in finance and before I new it I was approved and left with my car. Thanks Josh and Ty for a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
my first car shopping experience...
I had been debating for a while on which car to buy (as I had been driving jaloopys my whole life) and found a particular interest in the KIA Optima. I chose AutoWorld KIA for a few reasons, (1) they were close to my house, (2) their rep Ashley Crawley did an exceptional job reaching out to me via email in regard to my initial requested online quote, and (3) their Columbus Day Sale drew me in. Mike Halliday was my salesman and he was AWESOME!!!! I did not walk into the dealership with aspirations of procuring a car, but Mike sold me! He helped me weigh my options between financing vs. leasing. He was very knowledgeable and passionate about the KIA Optima. He made me feel as if I was buying (leasing) a car my from friend and not a salesman. Mike also worked with my budget and fought for a deal that wouldn't exceed my price point. I highly recommend AutoWorld KIA and Mike Halliday.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
new car
I have to say Mike H. did a very good job of getting me into the 2015 optima. He was friendly and real with me he really helped me. I would recommend this dealer...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Didn't make a purchase but this dealership is alright!
I went into this dealership and wanted to purchase a new car. I was not happy with the offer I was given and ultimately purchased my 2015 Kia Optima EX elsewhere. Before this, I would bring my Kia Spectra EX to this dealership for all my service so I already had a relationship with this dealership. Long story short, the manager, Steve reached out to me and even though I did not buy my new car here, they still wanted to keep me as a customer and offered me a service package. I will bring my car here for service and maybe next time, who knows, get offered a deal so great that I would also purchase a car here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car