Reviews
thank god for ADAM
The dealership is a joke, one finance mngr lied to me about the price of an auto start, second mngrdid not take the time to tell me about the dealership rushed me out .. picked up the car the prep people rushed the car out, stickers still on the wheels plastic still on the seat belts wheel locks still in the glove box. If it wasn,t for my salesman Adam I would have walked away and left the car. I have bought almost 20 new cars in my life time Autoworld Kia is the worst dealership I ever dealt with.. Adam was the only reason I still bought the car...I still dont know how long my warranty is for or if I get any services for free....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
GREAT EXPERIANCE !!!!!
I bought a KIA at your store this past weekend,and i would like every one to know whar a great experience i hade ,i want to mention sepcificly the manager Steve S,this gentleman went out of his way to make me and my wife feel good and relax,the salesman Adam also was very good and profesional. bottom line i would recomend this place and make sure you get the manager involve Mr.Steve S,wuill make all the difference.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!!!
I bought my Kia Sorento this past weekend, and the salesman Jackson, was super friendly, understanding my needs for a new vehicle. There was no pressure, and he was not a pushy salesman. He was an absolute pleasure and comes highly recommended. Jackson takes pride in his work and assuring the customer is completely satisfied. It was truly a great experience . And also kudos to the business mgr. James Delyanis who also was extremely nice and helpful & understanding. The both should be highly commended for their work ethics .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommended!
I called because of a flyer I received . Skeptical at first but the gentleman that answered was very courteous and explained it to me. Very clean dealership and well lit. Friendly staff all around from my salesman Josh to finance and even the receptionist. I felt as it ease and it was a pleasurable experience. Highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that Josh and our entire staff made your car-buying experience a pleasurable one. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best regards, Mark Cavalcante Autoworld Kia
cream always rises
picked up a new kia sorrento sx and had a great experience with help from Steve and Sean...Having run the gamut of dealer tricksters you will be VERY SURPRISED that you can get a straight deal with excellent prices from these guys. The entire nature of getting a new car is off putting to most people....these guys try very hard to overcome any and all obstacles, fortunatly with great success. These guys put together a an out of state deal with very little trouble. I would highly recommend this dealership they refuse to let any obstacles stand in the way of making YOU HAPPY !! Wish I had run into them sooner I would of gotten another car from them. Test drive the Sorrento you will be surprised how well it handles,the ride, the fit and finish are all excellent for this class and there is no better bang for the buck(tested highlander ,santa fe,mazda cx9).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for writing this great review and congratulations on your new Sorrento SX! It's delightful to know that Steve and Sean made your car-buying experience a pleasant one. I'll be sure to pass along your compliments to them. It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Mark Cavalcante Autoworld Kia
New Car Purchase
Marcel Munlyn was friendly without being aggressive. He was personable without being pushy. I never felt pressured. I would highly recommend him to anyone looking to buy a KIA product. He was well informed on the car features and best of all he was extremely patient. I could not have asked for a better buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Marcel is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. I'll be certain to pass along your compliments. Keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Mark Cavalcante Autoworld Kia
Great experience
I have been to several dealerships and I was treated not the best to say the least. After two dealerships ran my credit I was given the run around for days and left on hold many times. I walked in to Autoworld Kia and was greeted by Ty and was treaded great. And drove away in my BRAND NEW KIA FORTE. thanks to the team at Autoworld Kia for there professional ways. I will recommend everyone I know to Ty and team. Thanks guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Kia Forte! At Autoworld Kia, we try to create a friendly and professional experience for all of our customers, and it's encouraging to know that Ty and our team were able to show you that. We appreciate your recommendation and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Mark Cavalcante Autoworld Kia
Excellent Service
Appreciated the time Josh Levin spent with me regarding my vehicle. Very helpful and courteous. Assured I was satisfied with my decision before leaving the showroom.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, I am happy to hear that the time spent with Josh was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Warm regards, Mark Cavalcante Autoworld Kia
Pleasant experience at Auto World Kia!
Salespeople were attentive. We went in with the idea that we would finance the car, and after a bit of price haggling, we agreed on a monthly price that made us happy. We spoke to the gentleman who handles the financing and he worked up an even lower monthly payment if we leased the car....needless to say we left the same day driving a new Kia Sorento!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that our sales team was able to provide you with a pleasant car-buying experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Kia Sorento! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best regards, Mark Cavalcante Autoworld Kia
excellent service
the service department is clean the mechanics are knowledgeable in their responses and honest. I have never had a bad experience and I feel good about taking my car to kia.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regina, we appreciate your kind words. We feel our service department is one of the things that makes Autoworld Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Kind regards, Mark Cavalcante Autoworld Kia