Autoworld KIA

I had heard about Autoworld Kia through neighbors. When I arrived, I was immediately met by Danny, who was first and foremost professional & friendly. I told him what I was looking for and he was immediately receptive, keeping within my price range & specific needs. He was extremely informative, and what impressed me most was his diligence to work with me, not work around me. There was absolutely zero pressure from the moment I stepped on the lot. The entire staff at Auto World Kia was friendly, constantly checking in or assisting me if needed. I never felt unattended or forgotten. Danny went above and beyond to assist me, making the experience priceless. I drove off the lot a month ago with my Kia Forte, and since then I am still treated with the utmost attention if I call in with a question, or show up to get something as little as touch up paint. This is an amazing team.

I can't say enough about Mike & Josh. They made my experience smooth and efficient. Having a newborn - that's what I needed. I was able to make the deal over the phone with Mike and he set me up with Josh to finish the transaction. I was able to come in, 1,2,3 complete all the paperwork and be out of there in less than an hour. I knew the car I was getting was located in another dealership close to 2 hours away. So Josh himself drove the 2 hours to pickup my new car, and delivered it right to my driveway the next night. I was blown away. It started with Mike and ended with Josh. As I titled this review: It was Stellar Sales and Super Service. I would definitely recommend this dealership to others.

As soon as we got there, Eddie was very helpful, and friendly. We didn't think we would leave with our car that day, but we did. The entire staff was very helpful, even thought they weren't the ones selling us the car. Also, the finance team and, Tye were great! Willing to go the extra mile for us, making sure that we were happy with our purchase. They treated us like family. I will definitely send my family, and friends here .

I am a happy customer that was reminded this past weekend that not all dealerships are a scary place to be. My salesperson Jackson was so helpful, knowledgeable and sincere. He took his time to explain the process as time went along. He was patient , kind and will do his absolute best to find the car that you love. I highly recommend Jackson because he will ensure that the car buying process goes smoothly. Thanks to Jackson, I am a proud owner of a brand new 2014 Kia Sportage. All prospective customers do not hesitate to call and schedule your next appointment with Jackson at 516.938.4542 Thanks Jackson and Auto World Kia. Ebony B

Our Salesman was Friendly, Professional, knowledgeable , down to earth & did his best to get us the deal we were looking for :) Thank you again Jorrell!!

Dan Leeds goes the extra mile to satisfy his customers. He really cares that the customer is happy with the dealership and will follow up until he exceeds your expectations.

I agree with previous reviews. No pressure, no hassle, very friendly and professional. They did everything they could to give me a fair price on a 2015 Sorento. My experience with my salesperson Ernest and Cindy in finance was very good. I was offered more on my trade from other dealers and there was an extra fee attached to my lease in addition to first month and DMV plate transfer which I wasn't aware of until it came time to pay. They immediately made it right. I will follow up in 5 months after the first service, but so far so good. I would absolutely recommend Autoworld Kia based on my experience so far.

Marcel Munlyn worked tirelessly to create an auto package that I could afford at this time. He displayed an outstanding knowledge of the vehicles, was very professional, and has a super personality. He is a tremendous asset to the Autoworld Kia family, and I anticipate doing business with him in the future.

Lied to and jerked around with the purchase price of a used suv and trade in amount for my car. The sales guy said one thing then put in another to finance. Took a 500 deposit..of course I was not going through with it. Several days later they still have not credited back my account. Even though she said they scanned my card tgat very same day. I contacted with my bank and will go make a statement and dispute if refund is not in there as the Manager said it would be. I was blinded for a moment by wanting the car. But was stupid enough to give the deposit..be caused what he "said" he agreed on.

While I DID come to Autoworld Kia already knowing almost exactly what I wanted—therefore voiding the need to persuade me into picking a Kia over any other comparable make/model—I can still say that I felt the quality of service was on a higher tier than I'd expected. I'm more of a straight-to-the-point kind of person (even when I DON'T know exactly what I'm looking for), and can easily detect sales gimmicks and runarounds. This was not an issue with Autoworld Kia. My salesman (Eddie) didn't give me any false impressions or alluring promises; he didn't apply pressure or dangle temporary offers; he didn't persistently call me, or follow up with their great new $1/month less offer. Eddie was clear, concise, straight-to-the-point, knowledgable about the wares he peddles, and seemed to truly be involved in getting me the best offers. It was more of a "bing, bang, boom" kind of transaction. I was presented with straight facts, not half or warped truths. One thing I REALLY noticed and appreciated that was different (I went to one other Kia dealership on the Island beforehand) was in regards to my trade-in. I NEEDED to get a specific price for my existing vehicle just to cover the remainder of its loan—not to mention the fact that it was really worth MORE than what I owed. At the first Kia dealer I went to, my trade-in was appraised at $2,000 lower than the LOWEST trade-in value found online (there are normally four different levels of value listed online). Although they knew this insulting valuation factor was the only thing holding back my purchase of a new vehicle, there was no budging with them. Well, Autoworld Kia, in juxtaposition, refused to even give me an appraisal until they could provide one that was at least MODERATELY acceptable. They didn't just have an appraisal manager open up their monthly "Galves." In fact, Autoworld Kia shopped around my vehicle, seeking a potential market for it so they could provide that reasonable amount. As it turns out, they ended up giving me $1,500 more than I was offered at the other dealership. While this is still much lower than I had hoped, $1,500 is still a lot of money, and a huge improvement than the first Kia dealer I visited—especially when all I had to do was drive just 20 minutes in the other direction.