Autoworld KIA

I spoke with a sales person on the phone and described the car I was looking for. They said they had the car and emailed me a description. After several attempts because the emails were going to SPAM, I finally received the description. I called made an appointment for 2 days later to test drive the car. When I arrived at the appointment time the sales person was off that day. I waited around for 1/2 hour until they found an available sales person. He had no information on the care we walked around the parking lot looking for the car. Then he drove use to another parking lot across the street and we still could not find the car. They had no idea what cars were available for sale and wasted my wife and my time for 2 hours. The wanted to go back to the office an start searching the internet for the car I was looking for but I decided to leave and not waste any more time at the dealership.

Jorge is so polite, respects the customers' time, and works to the best of his ability to get you back into your car quickly. It is always a pleasant experience to visit Kia.

My experience was wonderful. I loss my hubby 1/8/2014 his name is Mario Palange...My hubby took care of everything.-- but service advisor --JORGE RIVERA--WAS WONDERFUL..M.P.

Dont you hate when you walk into a showroom and your suddenly swarmed by ppl wanting to help you spend your hard earned money? Or your a female & you walk into a dealer ship with a guy, the sales ppl talk to the guy--hello the car is not for the guy! Well i am a female who went looking for a car and i met Josh, mind you i wouldnt really talk to Josh cause i was already dealing with Sam via email and didnt want him to lose out on the sale! josh patiently waited & one i met sam & sam explained that he handles the internet and that Josh would be helping me from that point on. Oh. Josh understood where i was coming from and said no worries. he proceeded to show me a car he thought i would like and was asking me what exactly i was looking for and he listened. i left with a gently used kia sportage & happy as a clam. so if you want to buy/lease a car without the headache or being pressured-go see Josh i know from my experience i will be back and i recommend him highly! tell josh -Fran sent you!

Do NOT go to this Dealership, I got my $500 deposit 3 weeks later. They also ran my credit through many banks, lowering my score 29 points. Its been almost a month and i am still getting letters from banks, that I have never heard of, denying me a lone. If you want a Kia, i recommend Karp, my Husband and I got a better deal and everyone there is very honest.

Walked in to lease a Kia Optima, was greeted by Sean B. Walked around looking at cars, test drove the Premium EX, loved it. Sat down to talk numbers and gave him all my info for my trade in etc. He walked over to management and came back to state that the 410$ per month offer was approved and I was good to go. I called insurance and set up the new car on it (Geico, they charged my account and took the money out). He told me everything was all set and I signed the paperwork and they started to get the car prepped. After 20 minutes of sitting and waiting happy as can be, Sean came over and said there was a "Small Problem," and that I was in fact not approved. I was enraged. They then made me wait (keeping the keys to my "trade in" hostage by the way) for about 45 minutes before telling me i would only be approved for a lease of a lesser vehicle for 550 a month. I said this was ridiculous and they then proceeded to argue with my girlfriend when she asked nicely if there was anything they could do in my price range. Seeing as how they charged my credit card for the 200 dollar deposit on my "new car," I had to then get a receipt for a refund and also call Geico back to give me my money back and cancel the insurance on the car I didn't actually buy. Oh, and the whole time Sean was on his phone on instagram and charging his E-Cigarette non-chalantly walking around the dealership doing nothing. They also were acting like they were doing me a favor giving me the price they gave me without giving me any discount whatsoever. Bizarre, enraging, outrageous, experience to say the very least. Never, ever, ever go to this dealership - you will leave disappointed and ripped off.

Went into dealership and was helped by a salesman who gave me a fair car price. Spoke with finance and was able to get a contract written up which was explained to me COMPLETELY WRONG! Everything I questioned on the contract was given some sort of explanation that was misleading and I ended up signing for ***$10,000*** more than what the price I was told was. Not only that but the finance person also told me I was required to spend $2500 on an extended warranty which I was later told that was a LIE. Every time I went to the dealership or called to have this enormous fraudulent contract corrected I was ignored or put on hold or hung up on. I have tried everything and now I am stuck PAYING DOUBLE for a car that is worth 16,000. Very unhappy and would never recommend going here since they do not know how to follow up or correct their mistakes and until then I will continue to warn every single person I come across.

Went into autoworld with a very strict budget and in need of a car. I assumed I would be in a used car but Dylan and Rich where able to get me into a brand new car below my budget . It is ideal for both me and my newborn . I am very thankful to have had such a great experience with some of the stories you hear about car dealerships.

Awful experience. They play the games that we all hate. They are the epitome of "used car salesman". I would have bought my car from them if they were honest...SKIP!!!

I recently had a bad experience at another dealership, so coming to Kia I was a bit leery. Dimitri was out on the lot when I pulled up so he was the one who helped us. I was going to shop around at other dealerships, but I was sort of set on the Kia Soul as it provided what I needed in a smaller car than I was currently driving. I wound up leasing the base model of a 2014 Kia Soul and I couldn't be happier. Dimitri was a pleasure to work with and very knowledgeable. He answered every single question my mother and I threw at him without hesitation. I would recommend my friends who are looking to buy or lease to come to AutoWorld Kia before they go anywhere else, and to see Dimitri. I love my car. Thank you again!