Autoworld KIA

After losing both a Kia Sedona and a Kia Rio to Hurricane Sandy I needed another car. I loved both my previous Kia's and knew that I wanted another car. I choose to return to this dealer beacause bot cars had also been purchased there as well. Upon receiving my insurance pymt i came to autoworld in search of a another Kia. I was first met by Takim who listened to my prferences and my limits when it came to budget. I selected an Suv and he explained which one would be a better deal for me- ultimately choosing a Kia Sorento. After Takim I was met by Bill In finance who explained my options with financing vs. leasing. After listening to my concerns Bill was able to work with me and the finance companies in getting an affordable lease. After a very tough three weeks post storm both employees helped bring a smile back to my face. I drove away that night in a 2013 Sorento to replace at least one of the Kia's I lost. Thank you to Takim and Bill!

Sent an email inquiring about a vehicle twice. Never received an answer. I called and tried to get details but again was sidetracked and the answer to everything was "When can you come in?" I got the distinct impression that the car I was interested in was no longer available and the dealer wouldn't admit to it and was just trying to get me to come in to try and sell me something else.

This dealership doesn't have their act together. Sold me a certified car, was called a few days later telling me I needed to make an appointment to bring car in for service appointment b/c the car wasn't actually certified. How does that happen? Why do I need to take my own time on the weekend and sit there waiting for their mistake? Then service department tried to charge me for whatever work they did. Sales tells you some aspect of service is no charge only for service to try to charge you b/c they have no knowledge about it. Service dept won't call sales to inquire but wants you to go find salesman and work it out yourself with them. Despite having an appointment you wait at the service counter with no one acknowleding you are standing there for 20 mins. They also don't call you when parts are in. Then they tell you how long they need for work but take an hour more. Went there at appointment time to have key cut only to be told locksmith wouldn't be there for another 2 hours. Total hassle not going back there.

This is one of the worst dealerships I have ever been to. Recently, I was looking to trade in my car and buy a new one. As a young couple looking to buy our new car we were not having very good luck with banks wanting to give us a loan. One of the only decent things that Kia did for us was work out a payment plan with us and find a bank to help us out. I fell in love with the Kia Forte and knew that was the car I wanted to drive away in. We had to come back the next day because we had to work out whos insurance etc. So we come back the next day (after calling our salesman to let him know we would DEFINITELY be back at 3:30) and he, nor ANYONE came over to us to begin the process for over an hour and a half. Already upset from the get-go we spoke to the financial manager who managed to get us the payment we wanted, and a decent trade in value for my old car. After being on the phone with the insurance company the brought around a car that was DISGUSTINGLY dirty and NOT the one I wanted! They never once MADE sure I was getting the right car, the one I test drove the day before in white. My salesman was very rude at this point telling us that why does it matter what color u have it in since u got it for the right price. I then had to SHOW the manager which one I was talking about which they should have known since I test drove it in silver the day before. He said I could not have that one because it was more money and they didnt really have it in stock and my only options for that car were black or silver. So i took it in black, and while they were prepping it found a huge GASH in the drivers side door. Now I have to bring it back and have them fix it on thursday (today). I say ok Im off thursday and I call up this morning to make an appointment so I dont have to wait for too long for a loaner car and they say they dont have any loaner cars. I am so unhappy with this dealer and I AM POSITIVE if I didnt fall in love with the car, I would have never gone through with the process.

I worked with Sidney to purchase my 2012 Kia Optima. He was one of the best salesman i have ever worked with in all of my years of purchasing vehicles. I woulds recommend him to any one of my friends or family members. Sid was friendly and worked with me to get me what I wanted. Thank you again to Sid for making my purchase of my vehicle a pleasurable experience. Jill Haunss

I have 2 Kia cars, both of which get serviced at the East Meadow dealership, where I bought my Sorento, for the past 4 years. I took my Rio5 in for the 30,000 miles servicing with some additional concerns. The AC was not cooling properly and it still doesn't even after recharging it. On the multi-point inspection they have indicated a low windshield washer fluid level, which they never refilled, yet, I was charged for it. I found this out when I took my car for an inspection 3 days later somewhere else, since Kia neglected to tell me that inspection was expiring when I was there. So it took me another trip to an inspection station where I found out my windshield washer fluid was low. Kia at East Meadow is quick to take your money, but the quality of the work at the service station is poor and sloppy. On a previous occassion they forgot to put parts back. Service is pricy and not good. Very disappointing!!!

After going to a bunch of dealers and getting turned down because of my credit and high loan on one vehicle. I was driving by this dealer and decided to try to see what can be done for me. I was given a sales Woman by the name of Addie. Addie showed me a few vehicles and was very understanding to my situation. I told her what I was looking for and my price range. I wasn't sure in the beginning only because I was turned down by a bunch of dealers. Well I can't forget Addie's exact words a happy wife makes a happy life. Yes indeed not only was I able to get the vehicle my wife wanted I was able to get the right monthly payment with a good interest rate for bad credit. After getting the numbers of payments Addie was just so persistent and worked in getting me the best rate. Thanks Addie this was the quickest car purchase I have seen. So please ask for Addie if you want to leave with a car and a smile. Just so you know the vehicle was a civic just what my wife wanted

I thought buying a car was supposed to be fun! The service I received at Kia Autoworld in East Meadow was absolutely horrible. Though the staff is friendly and tries to be accomodating, for some reason they can't seem to deliver on their promises. I bought a certified pre-owned vehicle that was not only delivered to me dirty (though they had my deposit and credit application for two days in advance), but with seats so wet I couldn't sit in it. The salesperson had to cover the driver's seat with a black garbage bag so I could drive it. Also, the blutooth never connected to my cell phone as the manual states it should, which is false advertising. All in all, it took close to four days to close this deal because they kept asking me to come back to complete steps which should have been done in one day! I even left the dealership without the proper registration! They are nice people who don't know what they are doing.

This dealership is very sketchy. I bought a 2010 Kia Sedona 2 years ago from this dealership. At the time of the original sale, I felt that they had taken advantage of me and my husband by stating that we could have a regular maintenance plan with this dealer for about $30.00 per month added to our monthly payment. It sounded good and I was told it would include all maintenance needed, but once everything was processed, the plan covered little more than an oil change. I was VERY disappointed and felt used. But I didn't complain. Later on I found out the service center is equally as sketchy. I called to bring in the minivan due to a seat belt not locking properly and a back up camera not operating correctly. The service guys barely looked at it and less than an hour after dropping it off I got a call from the service center and was told that nothing was wrong and come get my minivan. I was livid! I could deal with the back up camera but the seat belt issue was NOT to be ignored. When I told the guy to double check it again, he blew me off and said nothing was wrong and there's nothing he could do. I was so angry I called the 800 number for Kia. All they could tell me is to bring it back in. I do not trust this dealer and their service center. My advice would be to go to another dealer for service. They do not have your best interests in mind.

This was by far the worst car buying experience I have ever had. After shopping around we found a used Jeep on their lot that my daughter decided to buy. The salesman, I have to say were lovely, and managed to keep us entertained through what was then a 4 hours ordeal to get all our paperwork taken care of. By the time they were ready to close and we finally met with the financial advisor we would have signed anything! Turns out we did. When the loan came in at home it was more than $4000 dollars higher than discussed. It seems that they just tack on all those things their supposed to ask you if you want...like the extended warranty package, etc. After what took some perseverance and one good "we're not leaving until we get some satisfaction" visit we got back the money we never agreed upon. Really really bad experience. But again I do not blame the salesman..they were wonderful and should probably go to work for a company with a little more integrity. I have never written a negative review in my life but I just had such a wonderful experience at a different dealership I felt this was due.