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McGrath Honda of St. Charles

(1,613 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 9:00pm
Service hours: 12:00am to 12:00am
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Darek S. at McGrath Honda of St. Charles was the reason I...

Darek S. at McGrath Honda of St. Charles was the reason I bought my new vehicle. He was knowledgeable and professional, but more importantly he was friendly, approachable and sincerely cared about finding me what I really wanted in my budget. Not once did he pressure me to go above budget or settle. He is a class act and this dealership is lucky to have him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

B1 Service

The service writer was extremely courteous and offer me a ride back to the office since I was on my lunch break and they were a little busy. Someone picked me up after work when my car was ready. I very much appreciate the shuttle service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joselin met us with a smile and put us at ease right...

Joselin met us with a smile and put us at ease right away. Car buying, when you’re not actually planning to buy, can be a daunting task. She showed us vehicles within our parameters and made sure we liked what we saw. She didn’t want to waste our time with options we didn’t like, which I appreciated. She was very easy to work with. She helped my husband and I agree on a vehicle purchase that we are excited for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New 2019 CRV

This is our 5th purchase at this McGrath and we have all our service and maintenance done there. The entire staff Is very professional and friendly. We especially enjoyed working with Bryan Salas...he is a terrific salesperson. Jason Landgraf really helped getting us a better loan rate and explaining the extended warranty we bought.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Service was excellent. My service provider was awesome...

Service was excellent. My service provider was awesome very courteous asked if I wanted my car washed. Not too many dealerships ask anymore. Great s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Darek helped me a ton! He made sure that I was satisfied...

Darek helped me a ton! He made sure that I was satisfied and I will continue to work with him at Honda! He was really great. George was also really helpful! Overall, great experience and have been a Honda owner for 3 years now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great professional service. Took care of me from the time...

Great professional service. Took care of me from the time I walked in the door till they went to pick me up to pickup car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding.

Superior service from start to finish. On line scheduling is intuitive, and the schedule is very flexible. I had to reschedule an appointment on short notice and it was very easy. For my rescheduled appointment, I was ready early, called and they told me to come in whenever I was ready. Extremely customer friendly process and wait time was reasonable. Outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris was my advisor. He was very knowledgeable,...

Chris was my advisor. He was very knowledgeable, courteous and professional explaining what services needs to be done on my car. I would recommend him any day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very professional and fast. I was told my servicing would...

Very professional and fast. I was told my servicing would take about an hour and a half and instead it only took about 30 minutes. They gave me an overall good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.