McGrath Honda of St. Charles

the gm nathan p was the best smart friendly manager i have ever had the pleasure of working with he goes that extra mile will recomend highly to all

Darek Smorczewski helped us so much to determine which car was right for us. He was patient and thorough and in NO way put any pressure on us. We appreciated that. Very good to work with! Thank you Darek Ken and Debby Graham

I had a great experience with the sales and finance team!!! The car I picked out is perfect for me and Luiza was very kind and great to work with, also Tom was quick and very efficient.

I was lucky enough to have CJ Juanico be my first contact at McGrath St. Charles, when I went to look at the hybrid Insight. He was extremely polite and very genuine in all of our conversations. He is also very knowledgeable, and was able to demonstrate the features of the Insight with competence (and patience for my lack of knowledge!). His follow up over the next few days was equally respectful, with excellent communication on any and all of my questions. His helpfulness and integrity were big factors in my decision to buy the car.

I want to thank Edward for helping me find the perfect car for me. He made the whole process easy. Thank you Eddie and McGrath Honda. Also want to thank the service department. You guys are awesome. Sandy

What a horrible experience. Found a car we really liked and thought Luis the sales person was dealing with us fairly. He committed to a firm price both in writing and in person and then put us in front of a shark named Max that gave us the classic dealership treatment. Why can't these guys evolve?? First we noticed body damage that they failed to disclose. Then they added $1,000 to the firm price and over $2,000 in "accessories" to the deal. We walked out angry and frustrated over the amount of time and energy we wasted. Honda makes great cars but they really need to evolve their sales process into the the 21st century.

Complete bate and switch car dealer. Called 90 minutes before getting there (we live 1 1/2 hours away) to confirm they have the car at the advertised price. Of course we get there and they "just" sold it, but if course they have a more expensive car we can buy.

Max was very friendly and accommodating to work with. They were all great! I got such a great car and felt taken care of! When I came in to drop off paperwork, Max remembered me!

Excellent experience and Darren Smorczewski is the best. We were treated well and the dealership was top notch. I can not recommend them more highly.

I was impressed with the McGrath Honda of St. Charles, Jose Barrera- our sales rep in particular. Unlike many of the dealerships we exhaustingly visited, Jose was not full of himself and conducted himself as a professional. He did not make false promises and eventually came through with everything we were looking to have with our new auto. I went in looking for a used vehicle, and came out with a new auto. (spending as much money as I thought I would have to for a used) I also appreciated the fact that they took the time to tell me who to ask for in the service area, so we were not just a passing thought for a quick sale.