McGrath Honda of St. Charles

OMG this was the greatest, most pleasant, most honest car buying experience I have ever experienced. I wish there were more sale consultants like you Dean Sulemani! Thank you for this awesome experience!

I took my 2006 Civic to McGrath Honda in January to have a cracked engine block replaced. Seven, 7, return trips and three months later, I hope they've finally fixed my car correctly. Each time it needed to go back because coolant and oil were continuing to leak from the engine. It took a visit to my private mechanic to locate the leak. My mechanic printed a picture of the engine and drew an arrow where the Honda mechanic could find the leak and fix it.

Great customer service. Everyone at the dealer made me feel welcomed. Would definitely buy a car from McGrath again. It was a scary thought buying a car from the dealer but Dean made it possible. Love my car.

OMG this was the most pleasant and awesome experience I have EVER had purchasing a vehicle. Thank you Dean Sulemani, you are the greatest!!! Thanks

I looked online for a long time at the car I wanted (Subaru Outback), with the features I wanted (Limited), for the price I wanted. Out of 4 dealerships, only McGrath Honda would negotiate the price with me. The price was good, but I wanted to negotiate for better. It was only a $400 difference, but just the fact that they would when no one else did earned them my attention. We live out of state. They understood that and did a lot of the paperwork before we even got there. Once there, they made us feel welcome, gave us snacks, and made the whole experience enjoyable (as much as it is enjoyable). :) I would most definitively buy a car from them again!

I never thought I would purchase a new car, but McGrath definitely threw down all the positives to purchasing a new vehicle from them and I could not be happier! My dad can be hard to deal with and my sales associate, Mark was very accommodating. He was such a happy guy and made me feel very comfortable making my first big purchase. I made sure to tell all my friends about him and how down to earth he was! My whole experience was perfect. I am overly satisfied with my new baby!

I am very disappointed with the customer service aspect of Honda. I had a 2006 Honda Accord V6 with only 119000 miles which was maintained by the Honda dealership (check record for water pump, timing belt, oil change etc). I brought the above vehicle to your dealership and was diagnosed that due to oil pump failure my engine had seized. Neither McGrath nor Honda America assisted me with feasible idea. I had to junk this car due to repair cost of $4200 offered by McGrath. I recently bought Honda Accord S in November 2014 based on my blind trust on McGrath Honda but now I am repenting my decision for buying poor technology and engine quality and support of Honda. In case of oil pump failure Honda should have a mechanism for protecting its engine. It seems Honda lacks technological edge resulting in loss of my engine with no support and assistance either by the dealer nor Honda USA. I learnt one thing that Honda engines are good for 60,000 miles only. Insult to injury came when I was billed by your service manager Tom Koch for $149.95/- diagnosis charges. Being your permanent customer and buyer of brand new 2014 Accord, when I am in distress instead of showing concern and assistance I don?t believe that McGrath would do such a mean thing.

Just went for 1st oil change of my new car, Honda Civic 2014, bought from the same dealership. All was good.

Always a pleasant experience with McGrath Honda, this is the 5th Honda I have purcahsed from them. I will not go anywhere else.

Had a great experience at McGrath Honda. Bob, our sales person, was very helpful and informative. Would buy there again.