McGrath Honda of St. Charles

very good customer service friendly sales staff good people

We spent considerable time going over our options with Dave at McGrath. He was very patient and allowed us to come to our decisions on what was best for us. We didn't feel pushed or uncomfortable at any time. We were very impressed with the McGrath standup service backing. McGrath offers nice perks and loyalty to its customers. We will be back the next time we are in the market for a new vehicle!

Very quick service appointment and excellent service

Did not purchase 2009 Odyssey at McGrath St. Charles. They have been servicing my minivan since new and have nothing but the positive experience with their service dept. I have yet to have any unresolved or had any issues with them. All the service agent are great but especially Dan Pippel is great to work with. I recommend servicing you vehicle from this dealer.

My experience with McGrath was very good when I was trying to decide what car was best for me. I test drove 3 different cars, and the CRV twice. My salesman, Bruce, was very patient with me and allowed be to discover that I wanted the CRV in my own time. The service department was quick to get my new car back in for the extra's, and is very clean and efficient. Very pleased, and love my new car!

Came here and purchased an amazing Acura RDX. The salesman, Rob C., helped us out. Couldn't have asked for a better guy to do business with. He did absolutely everything he could to get us the best price on our car. Ask for Rob, he'll hook you up!

I have been a Honda fan since I purchased my first Honda some twenty-five years ago. When last week I decided to purchase a new Honda because my existing 2007 Honda CR-V was getting more miles on it than I liked I decided to visit McGrath Honda in St. Charles. My Sales Consultant, Bruce Naumann, turned out to be excellent and very well-versed on the Honda product line. As a retired AT&T salesman I do not like to deal with high pressure Sales people at all. From the test drive of the new 2015 Honda CR-V to the negotiating process everything went smoothly because Bruce took the time to be thorough and put myself and my wife at ease without any unwanted sales pressure. Because of Bruce everything went smoothly, so instead of seeking out pricing from any other Honda dealers I bought the new CR-V and was able to drive it home that evening. Normally I probably would have gotten pricing from a several Honda dealers but I did not feel that it was warranted. Bruce's boss was also helpful in the buying process as well as the Finance Department. Thank you Bruce for the pleasurable car purchase! Steve & Shelley

I had no intention of purchasing a vehicle as soon as I did. However the sales staff Joanna and Mike negotiated a deal that I could refuse. Although we have been faithful Honda customers for many years we were looking at downsizing our transportation (my wife and I are retired) to possibly a FIT or a similar alternative product. By the end of the day I was leaving the dealership with the most beautiful Accord I had ever seen. The deal more then met our budgetary requirements. I look forward to working with the service staff who I believe will be as competent and helpful as the sales staff. The dealership and the Accord are highly recommended.

OMG this was the greatest, most pleasant, most honest car buying experience I have ever experienced. I wish there were more sale consultants like you Dean Sulemani! Thank you for this awesome experience!

I took my 2006 Civic to McGrath Honda in January to have a cracked engine block replaced. Seven, 7, return trips and three months later, I hope they've finally fixed my car correctly. Each time it needed to go back because coolant and oil were continuing to leak from the engine. It took a visit to my private mechanic to locate the leak. My mechanic printed a picture of the engine and drew an arrow where the Honda mechanic could find the leak and fix it.