Skip to main content

McGrath Honda of St. Charles

(1,572 reviews)
Visit McGrath Honda of St. Charles
Sales hours: 9:00am to 6:00pm
Service hours: 12:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,572 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

Want to share your experience with this dealership?

Write a review

Riley Ward was a great communicator. Chance in finance...

Riley Ward was a great communicator. Chance in finance made the closing easy. Jose Espinosa was professional at all times and made the experience a breeze.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service as usual. Prompt and always in...

Great customer service as usual. Prompt and always in communication with me regarding updates prior, during, and after service. Vehicle was returned as expected and repairs were beyond our satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good timely service . I think it was Alex and he...

Good timely service . I think it was Alex and he explained everything well. I needed an oil change and they discovered my wipers needed to be fixed . So I said I just had them done . He checked and it was just over a year so they gave me a discount !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

TJ was awesome!

TJ and the crew took care of me from start to finish, would highly recommend this dealership! They gave me a great deal on my 2019 Honda Accord and the service has been awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike P

Needed to get the oil changes. Got a coupon from McGrath. Great price, couldn't refuse to get legit Honda service from McGrath for such a deal. Staff got me in and out in less than a half hour. They took great care to ensure car was germ free. Jose Espinoza came over and from a safe distance asked if i wanted to trade in. Told him we were not ready just yet. THANKS MCGRATH!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service dept CJ was excellent in getting my car serviced...

Service dept CJ was excellent in getting my car serviced and back to me in a timely manner. I highly recommend McGrath Honda for all your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Harty39us, Thank you for choosing McGrath Honda of St. Charles for your vehicle service needs!

The technician explained in detail the services required...

The technician explained in detail the services required for my car and also suggested things I need to take care before next time I come in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was good.

The service was good and the rep was thorough. I was pleased with the service. I also appreciated the coupons that came in the mail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always reliable, great service

I have had my CRV serviced at this facility since the purchase of my vehicle. The service team is always professional and knowledgeable about my needs. I highly recommend McGrath Honda of St. Charles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience has been great overall. From the saleman,...

My experience has been great overall. From the saleman, negotiating and the accounting department. My saleman Joselin was awesome. She was a great listener who answer all my questions to the best of her knowledge. She had the best personality. I am happy with my choice. Thank you Joselin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.