Reviews
Great experience with Darek S and with Tom. Process went...
Great experience with Darek S and with Tom. Process went quick and got what I wanted. Good car and good services. Would go back again
I had a a great experience at st. Charles Honda, as i...
I had a a great experience at st. Charles Honda, as i always do. I only come here for my oil changes or anything else that i might need for my car. They always take good care of me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service, oil change, brakes
Mike in the service department was fast, efficient, covered everything thoroughly, and did a great job overall. I will be back for service on my Crosstour
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure to work with Dan Pippel. He is...
Always a pleasure to work with Dan Pippel. He is thoughtful, concise, and looks out for the customer in regards to spending money on the right things for the right benefit. He's a true asset for McGrath!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasant experience
Everyone is helpful and pleasant. I am happy I bought my car here. The service was excellent and I will be back for my next service need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Pilot Purchase
Sherry Haney our Sales Consultant and the Sales Management Team were very knowledgeable and courteous which made the buying process an enjoyable experience!! The Service Department then added all additional accessories purchased the next day and TJ kept us updated throughout the day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pilot Purchase
Coming into your dealership to purchase my new truck was one of the most pleasant experiences i've had in a car dealership. Each and every person that passed me greeted me with a smile, offered assistance, or just had a kind word. That's very much appreciated in today's busy world. You're team is amazing and i'm proud to say that i've done business with them. You've gained a customer for life. Many thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The overall experience was great.
you have a lot of friendly sales staff that are very polite and willing to provide a good car shopping experience, I do not remember the names of all of the individuals I worked with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience at McGrath St. Charles. Sherry...
We had a great experience at McGrath St. Charles. Sherry was excellent with the entire process, assisted us on all of the questions. Thanks for excellent experience on closing out the deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is one of the lesser Honda Dealers I’ve visited. It...
This is one of the lesser Honda Dealers I’ve visited. It took nearly an hour and a half to get a tire rotation/oil change and I was told of additional needed maintenance after all of this which took another hour and a half to complete. In total, I spent three hours in the waiting room. I will be traveling further to get service at a different Honda Dealership next time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair