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McGrath Honda of St. Charles

(1,573 reviews)
Visit McGrath Honda of St. Charles
Sales hours:
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 6:00am–12:00am
Tuesday 9:00am–9:00pm 12:00am–12:00am
Wednesday 9:00am–9:00pm 12:00am–12:00am
Thursday 9:00am–9:00pm 12:00am–12:00am
Friday 9:00am–9:00pm 12:00am–12:00am
Saturday 9:00am–6:00pm 12:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (630) 797-9519 (630) 797-9519
Used (630) 338-0909 (630) 338-0909
Service (630) 338-0902 (630) 338-0902

Reviews

(1,573 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda of St. Charles from DealerRater.

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Great experience with Darek S and with Tom. Process went...

Great experience with Darek S and with Tom. Process went quick and got what I wanted. Good car and good services. Would go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a a great experience at st. Charles Honda, as i...

I had a a great experience at st. Charles Honda, as i always do. I only come here for my oil changes or anything else that i might need for my car. They always take good care of me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service, oil change, brakes

Mike in the service department was fast, efficient, covered everything thoroughly, and did a great job overall. I will be back for service on my Crosstour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasure to work with Dan Pippel. He is...

Always a pleasure to work with Dan Pippel. He is thoughtful, concise, and looks out for the customer in regards to spending money on the right things for the right benefit. He's a true asset for McGrath!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a pleasant experience

Everyone is helpful and pleasant. I am happy I bought my car here. The service was excellent and I will be back for my next service need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

New Pilot Purchase

Sherry Haney our Sales Consultant and the Sales Management Team were very knowledgeable and courteous which made the buying process an enjoyable experience!! The Service Department then added all additional accessories purchased the next day and TJ kept us updated throughout the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pilot Purchase

Coming into your dealership to purchase my new truck was one of the most pleasant experiences i've had in a car dealership. Each and every person that passed me greeted me with a smile, offered assistance, or just had a kind word. That's very much appreciated in today's busy world. You're team is amazing and i'm proud to say that i've done business with them. You've gained a customer for life. Many thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The overall experience was great.

you have a lot of friendly sales staff that are very polite and willing to provide a good car shopping experience, I do not remember the names of all of the individuals I worked with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience at McGrath St. Charles. Sherry...

We had a great experience at McGrath St. Charles. Sherry was excellent with the entire process, assisted us on all of the questions. Thanks for excellent experience on closing out the deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is one of the lesser Honda Dealers I’ve visited. It...

This is one of the lesser Honda Dealers I’ve visited. It took nearly an hour and a half to get a tire rotation/oil change and I was told of additional needed maintenance after all of this which took another hour and a half to complete. In total, I spent three hours in the waiting room. I will be traveling further to get service at a different Honda Dealership next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.