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Easterns Automotive Group of Baltimore

(6,031 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Justin Meisenhalder

Justin Meisenhalder great guy, friendly and very respectful. Made my process easy and fast. I was out of there really fast. Great dealer to me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Sounds like a quick and easy car buying experience. Come back soon!

Buying car

Good service and customer care we working at buy a new carr toyota runner. We recommended to mr boniface to. Sales associate for buy a carr.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The Toyota 4Runner will be perfect for you and your family. Wishing you all the best!

Great services

Jay was helpful from the beginning good vibes and very good energy . When I walked in I was helped at the door and greeted with a smile. Explained my situation to jay and got everything taken care of right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your needs as a customer were met. This is awesome!

Great Customer Service

Dorian was very helpful, knowledgeable and honest, and made this one of the fastest and smoothest car purchases I've ever made. Five star service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

good customer service

I gave this place a good rate because Xavier had good attitude and was very welcoming. Eastern Automotive seem like they have good deals and are willing to help people out with any type of credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

At Eastern Motors, your job is your credit!

Hassle Free

A lot less stressful than other experiences. Jamal was great and no pressure. The manager got a much better financing cost, too. Thanks A lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That's the best! Thanks for supporting us!

GRADE A SERVICE

Mr Preston was more than a help from the moment meeting him I knew we were blessed with knowledgeable salesman and a gentlemen as well thanks again many blessing to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We're a family here at Easterns. Sending you a warm welcome!

GRADE A SERVICE!

Mr Preston was more than a help from the moment meeting him I knew we were blessed with knowledgeable salesman and a gentlemen as well thanks again many blessing to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a detailed review for Preston and the Easterns of Baltimore team. Both he and the team really enjoy what they do and it shows through this review.

nissan

I gave this place a good rate because Xavier had good attitude and was very welcoming. Eastern Automotive seem like they have good deals and are willing to help people out with any type of credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Welcome to the Easterns family! We're sure that you will love your new Nissan!

Job well done

Good customer service, friendly and got the job done. Would recommend to anyone! They did their all to get us the car we wanted and we were satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Satisfaction guaranteed! We're happy that you are happy with how everything turned out.