Skip to main content

Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

Want to share your experience with this dealership?

Write a review

GRADE A SERVICE!

Mr Preston was more than a help from the moment meeting him I knew we were blessed with knowledgeable salesman and a gentlemen as well thanks again many blessing to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a detailed review for Preston and the Easterns of Baltimore team. Both he and the team really enjoy what they do and it shows through this review.

Wonderful Experience

This guys customer service is unpressadent beyond measure. I would recommend him to any family member or friend, thanks so much Preston for everything appreciate it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please do! Spread the word about us!!!

Review

Everyone here is nice all the staff . Jamal was a great sales person . Very informative very engaging with conversations. Very helpful with choosing a car ! So far great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

The fact that you happy about not only your car but your overall Easterns experience... Wow! Honored!

Awesome!

Purchased a Honda Accord. I came knowing what I wanted and they did their all to put me in the car I wanted. They really do work with you. Good experience and so friendly very good customer service skills.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Can't go wrong with America's favorite sedan! Honda Accord!

Job well done

Good customer service, friendly and got the job done. Would recommend to anyone! They did their all to get us the car we wanted and we were satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Satisfaction guaranteed! We're happy that you are happy with how everything turned out.

Good service

They answer any questions you have and they're respectful, they make you feel contrible and satisfied and make sure you understand any paper you sign

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

You got that right! Jay sure is great!

Infiniti qx70

He was very nice and helpful with letting me know all the details I needed to know in order to get me in the right direction with getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Well said! Thank you for your wonderful review!

Infinitiqx

He was very nice and helpful with letting me know all the details I needed to know in order to get me in the right direction with getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Xavier, Thanks! You definitely made the right decision. Wishing you the best!

Happy customet

We are very happy with the excellent service we received. Walked in with one vehicle in and mind and they made it happen. I have already referred others to here. Thanks Eastern Motors for having such a great staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happiness is the key! Congratulations on your new car! We wish you nothing but the very best!

Blessed

Justin Wells did a awesome Job getting me and family a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kudos to Justin for assisting you with your purchase! Thank you for the 5-star rating and positive review!