Reviews
geoffrey
got my charger baby!!!!!! love this place!!! coundnt be happier!!!!! thanks geoff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the awesome review, Ricardo! We are very happy to know that you had a great purchase experience. Congratulations on the Charger and have a great day!
This is for Darrell Hopkins!!!
the facilities are nice but coffee for customers would be fantastic especially during such a long process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Niemah, Thank you for taking the time to leave us a review and for giving us helpful feedback. Rest assured that we would immediately implement improvements on our services to ensure that your next visit will be more satisfactory and pleasurable. We shall cascade to the team your valuable comments.
This for Darrell Hopkins!!!!
I love coffee! I really wanted to have coffee. I was a bit stressed from work so I needed coffee to make this buying decision. Other than that the service was great. Darrell was a big help. I can see why he has so many awards! I have had a Great Experience and will definitely be coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking time to write a review on your recent visit, Danielle. We always look forward to every comment submitted by our guests. Your comments are catalyst to continuous improvement of the delivery of customer service excellence. Until next time, drive safe and stay well.
sean brockington
sean was good he helped me and my mom purchase a new car we will refer lots of customers thanks again sean you are the BEST....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rickeem, Thank you so much for the glowing review and for taking the time to write! Sean always strives hard to please our customers and it is gratifying to know that he has succeeded. We are so glad he was able to help you and your mom! We wish you all the best!
Miguel is My Guy
I was so afraid to get a new car because i don't have the best of credit! Miguel was very knowledgeable about the process and said that the easterns team can get me an approval. Next thing i know i was driving of in my new honda accord that i love so much! Thank you miguel and the whole eastern's team in getting me in my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shonessa, We appreciate you taking time to leave us a great review! We are pleased to hear Miguel did a great job in assisting you in your purchase. Don?t hesitate to call or stop in if you should have any additional questions or concerns. Take care and happy trails.
Thank You Miguel
I am a first time buyer and I wasn't expecting to buy a car at a real dealership. Miguel explained everything I needed. He broke down the process for me and let me fell like I made the right decision by shopping at easterns. Go see Miguel he will make it an easy experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review, Eric! It is of utmost importance that our guests leave our dealership confident that they made the right decision. We are happy to hear about your positive experience with Miguel. Thank you for choosing us, and we look forward to your next visit.
Miguel was awesome
I wasn't sure if i wanted to buy my new jeep! Then Miguel told me about al the benefits from buy from eastern and his personality was awesome! The process was speedy and they gave me a great deal that i couldn't refuse! I will recommend anyone to buy from him and the eastern family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnny, Thank you for sharing your feedback. Miguel is a fantastic sales person and we're thankful for everything he brings to our team. We are grateful for your recommendations and we would love to work with your family in the future.
GEOFF CROPPER
best car buying experience ever!!!!!!!!!!!!!!! Geoff is the best. he took such good care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for stopping by to leave this wonderful review! We're excited to hear that Geoff took care of you! He is a great asset and we appreciate all he does. If you need anything else at all, please come back to see us.
sean brockington
just want to say that sean was very good getting me into a car I was very nervous driving from Annapolis but he promised he wood get me approved and he came through iam very
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Terry. We are grateful to know that Sean has earned your business. He is very good at finding people the right approvals and we are glad he was able to get you through. Drive safe and stay well!
Thisis for Darrell hopkins!!!
Before I came to easterns I had no hope in getting a car anytime soon. I am now a proud owner of a 2015 hyudai elentra!! THANKYOU SO MUCH!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this positive review, Lauren! We are so glad we were able to help you with your purchase, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know!