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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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Sean Brockington

just want to thank sean again for helping my friend purchase a car I will keep sending customers to eastern motor they gets it DONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thanks, Jasmin! We really appreciate you sending your friends to us. It is our pleasure to assist you and please let us know when we can do so again!

sean brockington

sean was very helpful with helping me I will return to buy a car when iam in a more better financial position

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate your input, Sunday! We are happy to hear that Sean was of such help to you. We look very forward to seeing you again in the future!

These guys helped me out!

My friend actually told me to come in and talk to the guys at Easterns to see if they could get me into a car. I had a vehicle that was lost in a accident and really didnt know where to start. After weighing out my options, I decided to go for it. I was really happy with the whole process here and our salesman was awesome! Thank you guys there for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this wonderful review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know!

sean Brockington

Sean is working on getting m approved heard such good things about eastern motors just hoping he gets me approved with my cosigner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mellissa, Thank you so much for your excellent input! Sean is very good at finding people the right approvals with the right banks and we are hoping he will get approved soon. Wish you all the best!

MR Brockington

Iam very please with the information Mr Brockington gave me towards purchasing a car iam going to come to easterns to purchase a car from mr brockington next month he answered all my questions. Thanks for your honesty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Angel, We're glad to hear that Sean was there to provide you with such exceptional service! We hope you can visit us again in the not so distant future. Until then, have a great day.

johnny mcfadden

fast and simple there the best !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jay, Thank you so much for this great review and star rating! Please, don't hesitate to swing by if you have any questions or future auto needs. Until next time, drive safe and stay well!

sean brockington

I couldn't be more appreciative for Sean's services today he went above and beyond to make sure I left the lot satisfied and his personality compliments his outstanding customer service; because of Sean I would recommend anyone looking for a new vehicle to Eastern motors. Thanks Sean!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the excellent review, Myesha! It is great to hear that Sean was able to go above and beyond your expectations and provide you with such an exceptional experience. We are grateful for your recommendations. Please, feel free to call or stop by if there is anything else we can do for you.

JOHNNY MCFADDEN

everything was great love my car good quality!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome review, Nathaniel! It was a pleasure to assist you and please let us know when we can do so again!

Mr. Obryant Giles

great work ethic. awesome customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the awesome review, Nathaniel! It was a pleasure to assist you and please let us know when we can do so again!

JOHNNY MCFADDEN

MY MAN JOHNNY HELPED ME OUT AT EASTERNS WAS HONEST AND PROMPT GOT THE DEAL DONE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your awesome review! We are happy to hear that Johnny was of such great help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.