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Easterns Automotive Group of Baltimore

(6,033 reviews)
Visit Easterns Automotive Group of Baltimore
Sales hours: 11:00am to 5:00pm
View all hours
Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2021 state dealer award
View 11 awards
2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
(866) 852-6047 (866) 852-6047

Reviews

(6,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Baltimore from DealerRater.

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johnny mcfadden cutsomer servicer

The process was easy. My salesperson was friendly, helpful and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matt, thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and efficient customer service and will be ecstatic to hear that you left Easterns Automotive Group of Rosedale satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your vehicle buying needs! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts!

sean brockington

My experience was great with Sean. I will let all my friends about this wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Phyllis, we appreciate you for letting others know about your experience at Easterns Automotive Group of Rosedale. If you ever need anything in the future, please don't hesitate to let us know. Take care!

mr chapman

mr chapman was really helpful, my situation required a co-signer but these people at Easterns are the delaer I will buy from when im ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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mr stevie

i was a customer at mr stevie's last dealership, he sold me a car there, I came to purchase a car here at Easterns, things did not pan out but the level of service and caring met and exceeded my expectation. My car was not worth what i wanted for it so i will save and come back. This guy is my man 100 grand. Thank you for keeping it real. See you in a few months fo sho sir

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi and thanks for the great feedback! We're very happy that Steve was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again!

STEVIE CHAPMAN

sTEVIE HAS GIVEN US SUPERB MSERVICE. I WOULD RECOMMEND HIM TO A FRIEND.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Phyllis, thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Steve was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs.

kerstin gabra review's

Went above and beyond to meet my requirements and get the car I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marsha, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook.

This Is for Darrell Hopkins>>>

nice and fast and will to work with me. end being faster then I thort

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Randy, your words mean so much to us here at Easterns Automotive Group of Rosedale. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your purchase/service needs/collision repair.

kerstin gabra review's

Kerstin and the rest of the staff that assisted were great. they truly worked with me to make deal happen in a timely manner!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Henry, we appreciate you taking time to leave us a great review! We are pleased to hear Kerstin and the rest of our staff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call!

kerstin gabra review's

I was very pleased with the service. Everyone was nice and helpful. I was turned down by another dealer after waiting 3 days and I came here, within an hour I was approved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Frank, thank you for the feedback! We are happy to hear of your positive experience at Easterns Automotive Group of Rosedale, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future!

Geoff is the best

Geoff helped me get my car!!! I didn't make it easy for him but he really worked his butt off for me. I really appreciate all your help Geoff. GEOFFS AWSOME!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Christine, at Easterns Automotive Group of Rosedale, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review!