Reviews
for stevie
stevie is a salemans dream meaning he treated us with dignity & respect. I did not purchase because my credit was thin due to having purchased 4 months ago. Stevie gave me options on how to remedy this issue by paying on time as well as clearing old items in my credit file. Very thankful for his knowledge. Will be back in 6 months to see Mr. Stevie, please dont leave Easterns, they need you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Easterns Automotive of Rosedale commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook and Twitter pages for access to our exclusive content.
sean brockington
they worked with me with out fail to get this deal done Sean did a great job
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Austin, we appreciate you taking time to leave us a great review! We are pleased to hear Sean did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call!
stevie chapman
Mr. Chapman was the best after the situation that me and my husband came in here with he made sure we drove out with something nice. Really wish all customer service was this good. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. and Mrs. Thompson, thanks for this marvelous review and congratulations on your new car! We are so pleased that Mr. Champman was able to provide you with such exceptional service. Enjoy your new car! If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon!
KEEPING IT SIMPLE STEVIE
Geatest experience ever, My wife & I showed up not knowing what to expect. Stevie was informative, gave us options, did not sugar coat things. This was Simple & Satisfying. ALL MY FRIENDS WILL BE DIRECTED TO MR STEVIE and EASTERNS AUTOMOTIVE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Stevie was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take care!
This is for Darrell Hopkins!!!
He was nice. He made sure that we got the car we wanted. He didn't stop until he got us a car. He was nice as soon as we walked through the door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Andrea, we appreciate you taking time to leave us a great review! We are pleased to hear Darrell did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call!
This is for Darrell Hopkins!!!
I definitely take pride that he put in in getting me a vehicle. There was nothing that could not be handle . Thank you Darrell for my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this review, Shanae. We are very happy to hear that Darrell could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care.
This is for Darrell Hopkins!!
He was very helpful, nice, and kind. He was a good sales person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Denise! We're glad to hear that Darrell was helpful, nice, and kind! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
who does that ?
going to a dealership can be a nightmare, i arrived at Easterns to co-sign for my brother a car, met mr stevie who was his salesman, mr stevie brought me up to speed regarding why a co-signature was required. it's amazing how this guy bent backwards to make sure i understood the risk as well as the reward by helping my brother. Who does that ???? I was not able to co-sign but the fact there are honest salesman like mr stevie is a plus as I get my credit straight. Thank you for stepping up mr stevie. Love your swag at Easterns
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership and it's good to hear that Stevie was able to provide that. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything else we can do for you just give us a call!
sean brockington
Mr. Brockington was very helpful when it came to purchasing a vehicle, he was clean and organized talked very professionally, wasn't the typical pushy car sales person. He seemed very empathetic about our financial situation and worked with us until we were happy and satisfied, he didn't stop there but also helped us with getting a better deal on our car insurance policy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your brand new car, James! Mr. Brockington is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car.
stevie chapman
I came to Easterns to trade a vehicle that i owed a huge amount. Stevie was very nice in explaining negative equity to me. I was happy after leaving even though i could buy a car. You guys should know how fortunate it is to have Mr Stevie in your organization. This guy is a gem, I will use Easterns next time
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Stevie was so positive. We always do our best to make sure all of our customers leave satisfied and we're glad that you're enjoying yours. We look forward to seeing you again.