Skip to main content

Hi-Line Autohaus

(1,073 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

Want to share your experience with this dealership?

Write a review

True to marketing

My experience was awesome, the team worked together to make my experience easy. I spent a short time after driving from Blythewood to make the purchase. The picture and in person view of the Q7 Audi was spot on. The vehicle was detailed better than any other luxury purchase I have made. The salesman Joe was nice, accommodating and very patient. The manager Darren was personable and approachable unlike some at other dealers. I give them 5 stars. I will definitely buy with them again. No haggling is true. My financing process was less than 40min. Very impressive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Right way to sell cars

No sales pressure, except car may be sold when you come back. If you are serious about buying, this is your place. No BS, it is what it is. Great cars at a good price. If you are looking to dicker or play games you need to go somewhere else. Eric very knowledgeable and personable. Great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Nice experience!

Asheesh was professional and curteous. I am pleased with my experience and highly recommend this dealership. They offer vehicles that are in impeccable condition, at a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and painless

In and out no hassle, great deal all around and great people to work with. I drove from 2 hours away and wouldn't hesitate to do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

After researching the car I wanted, I called Hi-Line garage and spoke with Judy and let her know I had seen several of the Lexus’ that I was interested in at their dealership and were on our way there. When we arrived she had the perfect car waiting for us. Judy was probably the best car salesperson I have ever encountered and never felt pressured by her. Only that she truly wanted to assist us in getting the vehicle we wanted for the price we were willing to pay. I also believe that the dealership allow their salespeople to operate this way and don’t pressure them. The experience overall with this dealership was great and would encourage anyone looking for a luxury vehicle to try this business. Thanks for everything! Catherine and Dean Combs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

FANtastic experience!

I reached out to Judy Parker on Friday after the PPI on a car in Raleigh ended less than favorably. I found the exact car I wanted at Hi-Line with Judy's help late Friday afternoon, drove to Charlotte Monday morning and left within an hour. Easiest process ever. I absolutely will purchase another vehicle from Judy and Hi-Line

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

FANtastic experience!

FANtastic experience! I reached out to Judy Parker on Friday after the PPI on a car in Raleigh ended less than favorably. I found the exact car I wanted at Hi-Line with Judy's help late Friday afternoon, drove to Charlotte Monday morning and left within an hour. Easiest process ever. I absolutely will purchase another vehicle from Judy and Hi-Line

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your business! It was a pleasure working with you. We look forward to assisting you with your vehicle needs in the future. Thank youfor taking the time to share your experience. Your happiness is what keeps us loving what we do!

Superb Service

I purchased a 2015 LEXUS RX from Cliff McKee. He was very professional. The entire process was stress free especially with the no haggle pricing. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lexus GS F Sport

I am giving the rating of five stars because I finally have the car I have wanted for quite some time. Fair and friendly. I have walked away from 3 deals prior due to dealers trying to rip me off, I did not want games and I did'nt have to put up with any. I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Great Service!!

Team member Joe was very friendly and helpful throughout the entire process. Joe answered all questions I had making the entire buying process very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your business! We look forward to helping with your vehicle needs in the future! We appreciate you taking the time to share your experience with Hi-Line Garage!