Reviews
True to marketing
My experience was awesome, the team worked together to make my experience easy. I spent a short time after driving from Blythewood to make the purchase. The picture and in person view of the Q7 Audi was spot on. The vehicle was detailed better than any other luxury purchase I have made. The salesman Joe was nice, accommodating and very patient. The manager Darren was personable and approachable unlike some at other dealers. I give them 5 stars. I will definitely buy with them again. No haggling is true. My financing process was less than 40min. Very impressive!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Right way to sell cars
No sales pressure, except car may be sold when you come back. If you are serious about buying, this is your place. No BS, it is what it is. Great cars at a good price. If you are looking to dicker or play games you need to go somewhere else. Eric very knowledgeable and personable. Great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice experience!
Asheesh was professional and curteous. I am pleased with my experience and highly recommend this dealership. They offer vehicles that are in impeccable condition, at a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and painless
In and out no hassle, great deal all around and great people to work with. I drove from 2 hours away and wouldn't hesitate to do it again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
After researching the car I wanted, I called Hi-Line garage and spoke with Judy and let her know I had seen several of the Lexus’ that I was interested in at their dealership and were on our way there. When we arrived she had the perfect car waiting for us. Judy was probably the best car salesperson I have ever encountered and never felt pressured by her. Only that she truly wanted to assist us in getting the vehicle we wanted for the price we were willing to pay. I also believe that the dealership allow their salespeople to operate this way and don’t pressure them. The experience overall with this dealership was great and would encourage anyone looking for a luxury vehicle to try this business. Thanks for everything! Catherine and Dean Combs
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
FANtastic experience!
I reached out to Judy Parker on Friday after the PPI on a car in Raleigh ended less than favorably. I found the exact car I wanted at Hi-Line with Judy's help late Friday afternoon, drove to Charlotte Monday morning and left within an hour. Easiest process ever. I absolutely will purchase another vehicle from Judy and Hi-Line
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
FANtastic experience!
FANtastic experience! I reached out to Judy Parker on Friday after the PPI on a car in Raleigh ended less than favorably. I found the exact car I wanted at Hi-Line with Judy's help late Friday afternoon, drove to Charlotte Monday morning and left within an hour. Easiest process ever. I absolutely will purchase another vehicle from Judy and Hi-Line
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your business! It was a pleasure working with you. We look forward to assisting you with your vehicle needs in the future. Thank youfor taking the time to share your experience. Your happiness is what keeps us loving what we do!
Superb Service
I purchased a 2015 LEXUS RX from Cliff McKee. He was very professional. The entire process was stress free especially with the no haggle pricing. I would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lexus GS F Sport
I am giving the rating of five stars because I finally have the car I have wanted for quite some time. Fair and friendly. I have walked away from 3 deals prior due to dealers trying to rip me off, I did not want games and I did'nt have to put up with any. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Service!!
Team member Joe was very friendly and helpful throughout the entire process. Joe answered all questions I had making the entire buying process very easy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business! We look forward to helping with your vehicle needs in the future! We appreciate you taking the time to share your experience with Hi-Line Garage!