Skip to main content

Hi-Line Autohaus

(1,073 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

Want to share your experience with this dealership?

Write a review

Exceptional customer service / no pressure sales

Immediately I was impressed with the quality of vehicles Hi line has. I had the opportunity to work with the salesmen Antonio and Brian who were knowledgeable and helpful during this process. It was NOT a “high pressure sales store” and right away i did not feel uncomfortable as a woman going in there to look at a vehicle I was interested in. I appreciated the time they took to understand what I was looking for, answer question and thier knowledge of the car. The staff were friendly and very helpful. It was a great experience for me and I would highly recommend Hi-Line garage you will notice the difference .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Knowledgeable and dedicated to High Line

The overall employee attitude from salesman to the detailers was very positive and friendly. Erick was very knowledgable on each of the vehicles I looked at without any pressure. After discussing the features I wanted he was very helpful in narrowing down the choices until I was satisfied with the final pick.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wonderful experience

Erick Cover was very knowledgeable about his cars. We were on a strict time limit and he had the cars we were interested in ready to be seen when we arrived. The whole experience from the time we arrived till we got into our clean car was a good experience. Thank you Erick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Car Buying Experience

No pressure, great selection of quality automobiles at the best price in town. Salesmen were friendly and knowledgeable. Helped us decide on the best car for us and did not try pushing something on us we didn’t want. Best part is the no haggle pricing that takes the stress and guess work out of the purchasing process and lets you make a good decision while knowing you are getting the best possible deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The 3.5 hour drive was worth it!

Hi Line has friendly staff and a great selection. The prices are unbeatable! Judy was wonderful to work with and made the experience easy and enjoyable. It was a very smooth and relatively quick process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service and Quality Cars!

My husband and I was in the market for a slightly used luxury vehicle with low miles and found it at Hi-Line Garage! I initially spoke with Matt Zelie, who immediately explained the Hi-Line car purchasing process to me. Upon arrival, we worked with JaJa Mallory who was very professional and courteous, he did assisting us with the selection of vehicles that were most appropriate for our wants and needs. The Finance manager was also very sincere and did a great job explaining the Financial process. We had an excellent buying experience with Hi-Line Garage and will be using them for all future car purchasing needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience

Great experience with Asheesh. Spent time making sure we understood differences in vehicles we were considering. Got what we were looking for at a good price in a timely manner. Busy dealership but well organized with very pleasant staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Welcome to the Hi-Line family! It was a pleasure dealing with you and please do not hesitate to contact us with your future vehicle needs. Thank you again for your business.

Great place to buy!

I was in the market for a vehicle. I researched the Mercedes GLK350 for over a year. Hi-Line had the lowest prices by far. JaJa Mallory was my sales associate. He is EXCELLENT. He's professional, responded to all of my questions promptly, no high pressure sales pitch and I was given a very fair deal on my trade. I drove an hour to Charlotte to purchase this vehicle and I would do it again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best deal in town!

I was somewhat skeptical about dealing with a non-brand dealer, but these guys are professional and courteous. Tony was a great salesman, no pressure, but gave great info.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The place to buy a used car!!!

Working with Bryan Armbruster was awesome!!! He provided great service and I got exactly what I wanted. Hi-Line also took care of a few extras to ensure I was satisfied with my purchase😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.