Reviews
Exceptional customer service / no pressure sales
Immediately I was impressed with the quality of vehicles Hi line has. I had the opportunity to work with the salesmen Antonio and Brian who were knowledgeable and helpful during this process. It was NOT a “high pressure sales store” and right away i did not feel uncomfortable as a woman going in there to look at a vehicle I was interested in. I appreciated the time they took to understand what I was looking for, answer question and thier knowledge of the car. The staff were friendly and very helpful. It was a great experience for me and I would highly recommend Hi-Line garage you will notice the difference .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledgeable and dedicated to High Line
The overall employee attitude from salesman to the detailers was very positive and friendly. Erick was very knowledgable on each of the vehicles I looked at without any pressure. After discussing the features I wanted he was very helpful in narrowing down the choices until I was satisfied with the final pick.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience
Erick Cover was very knowledgeable about his cars. We were on a strict time limit and he had the cars we were interested in ready to be seen when we arrived. The whole experience from the time we arrived till we got into our clean car was a good experience. Thank you Erick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Car Buying Experience
No pressure, great selection of quality automobiles at the best price in town. Salesmen were friendly and knowledgeable. Helped us decide on the best car for us and did not try pushing something on us we didn’t want. Best part is the no haggle pricing that takes the stress and guess work out of the purchasing process and lets you make a good decision while knowing you are getting the best possible deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The 3.5 hour drive was worth it!
Hi Line has friendly staff and a great selection. The prices are unbeatable! Judy was wonderful to work with and made the experience easy and enjoyable. It was a very smooth and relatively quick process!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Service and Quality Cars!
My husband and I was in the market for a slightly used luxury vehicle with low miles and found it at Hi-Line Garage! I initially spoke with Matt Zelie, who immediately explained the Hi-Line car purchasing process to me. Upon arrival, we worked with JaJa Mallory who was very professional and courteous, he did assisting us with the selection of vehicles that were most appropriate for our wants and needs. The Finance manager was also very sincere and did a great job explaining the Financial process. We had an excellent buying experience with Hi-Line Garage and will be using them for all future car purchasing needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience
Great experience with Asheesh. Spent time making sure we understood differences in vehicles we were considering. Got what we were looking for at a good price in a timely manner. Busy dealership but well organized with very pleasant staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to the Hi-Line family! It was a pleasure dealing with you and please do not hesitate to contact us with your future vehicle needs. Thank you again for your business.
Great place to buy!
I was in the market for a vehicle. I researched the Mercedes GLK350 for over a year. Hi-Line had the lowest prices by far. JaJa Mallory was my sales associate. He is EXCELLENT. He's professional, responded to all of my questions promptly, no high pressure sales pitch and I was given a very fair deal on my trade. I drove an hour to Charlotte to purchase this vehicle and I would do it again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best deal in town!
I was somewhat skeptical about dealing with a non-brand dealer, but these guys are professional and courteous. Tony was a great salesman, no pressure, but gave great info.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The place to buy a used car!!!
Working with Bryan Armbruster was awesome!!! He provided great service and I got exactly what I wanted. Hi-Line also took care of a few extras to ensure I was satisfied with my purchase😁
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car