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Hi-Line Autohaus

(1,069 reviews)
Visit Hi-Line Autohaus
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
2025 consumer dealer award
View 8 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(888) 695-8614 (888) 695-8614

Reviews

(1,069 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hi-Line Autohaus from DealerRater.

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Finding the right car.

Went into the dealership with a car in mind, but then decided I wanted a bigger car. Purnell showed me two other cars, that he thought I might like and he was right. After I drove it I was impressed. A couple hours later I had a new car. Purnell did a great job answering my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic

Bryan was tremendously personal and accommodating. The team went above and beyond to create a deal that made sense. It was probably the nicest dealer experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing!

I was very indecisive on what kind of car I was looking for and Purnell was very patient with me and let me test drive three different cars.He made sure I left with a car that had all the features I was looking for. Once I decided the process went really fast. I would recommend Hi-Line and Purnell to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great prices and quick buying experience

The experience was great overall. No pushy sales tactics, up front pricing that was more than fair. Bryan was very knowledgeable about the vehicle and answered all of our questions. The vehicle was extremely clean, the product of a thorough detail. Financing moved quickly and Rob was pleasant to deal with and found us a great rate for our vehicle. I recommend Hi Line Garage!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good service,Great car!

Very good experience.Judy is very friendly and professional.We bought BMW 535i,great car for us.Thank you Judy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used Car Buyer and Thrilled!!!!!

Jaja was excellent, friendly, knowledgeable. Made the buying experience very easy and relaxing...we were in and out of there in less than hour and a half that included test drive and financing...Gregg finance manager, also great! I have always been nervous of dealerships and anxious...this experience was anything but, they were all amazing! My car is fantastic it was well detailed and clean and looks brand new and I love it!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First time buying a car!

I couldn't have asked for a better experience! I went in to Hi-Line wanting to look at a specific car, and Bryan was the salesman who helped me. He was informative, personable, and made me feel very comfortable! When I went back a few days after the initial visit to purchase the car, the whole process went very quickly. I feel as if Bryan did everything he could to help me, and you can tell he really cares about his customers! All of the staff is friendly, and seem to care about what they do. They provide quality service, and I am SO happy with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Hi-Line earned my trust and business

First of all, shout out to Bryan Armbruster for an exceptional experience. As a young(er) single professional female, the last thing I wanted was to play games. I was straight with Bryan, Bryan was straight with me. I told him what I wanted, he made certain it was what I wanted, and the entire team pulled together quite expediently to have me driving home in an exceptional vehicle. Thank you, Bryan and Hi-Line, for providing a car-buying experience that I not only trust, but look forward to again in the future... after I get some miles on this Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best Car Buying Experience Ever!

I have been looking at purchasing a Mercedes CLA for some time and have been searching around for the one that would fit me. My search brought me to Hi-Line Garage. Being a female I hate going to dealerships to look at cars, too much time is usually spent and you still walk out with no car. I had a great experience at Hi-Line. Erick made sure to answer any questions and concerns I had, and was very professional during my whole buying experience. I was in and out with my brand new car in 2 hours! I will definitely be recommending to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Car Buying Experience

Hi Line is the place to purchase a car in Charlotte. I thought they had the best collection of pre-owned cars and the prices are fair. My sales person Bryan was very knowledgeable, patient and extremely open and direct. I would highly recommend Bryan Armbruster. Quick easy and no pressure. RV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.