Reviews
Finding the right car.
Went into the dealership with a car in mind, but then decided I wanted a bigger car. Purnell showed me two other cars, that he thought I might like and he was right. After I drove it I was impressed. A couple hours later I had a new car. Purnell did a great job answering my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fantastic
Bryan was tremendously personal and accommodating. The team went above and beyond to create a deal that made sense. It was probably the nicest dealer experience I have had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
I was very indecisive on what kind of car I was looking for and Purnell was very patient with me and let me test drive three different cars.He made sure I left with a car that had all the features I was looking for. Once I decided the process went really fast. I would recommend Hi-Line and Purnell to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great prices and quick buying experience
The experience was great overall. No pushy sales tactics, up front pricing that was more than fair. Bryan was very knowledgeable about the vehicle and answered all of our questions. The vehicle was extremely clean, the product of a thorough detail. Financing moved quickly and Rob was pleasant to deal with and found us a great rate for our vehicle. I recommend Hi Line Garage!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service,Great car!
Very good experience.Judy is very friendly and professional.We bought BMW 535i,great car for us.Thank you Judy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used Car Buyer and Thrilled!!!!!
Jaja was excellent, friendly, knowledgeable. Made the buying experience very easy and relaxing...we were in and out of there in less than hour and a half that included test drive and financing...Gregg finance manager, also great! I have always been nervous of dealerships and anxious...this experience was anything but, they were all amazing! My car is fantastic it was well detailed and clean and looks brand new and I love it!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time buying a car!
I couldn't have asked for a better experience! I went in to Hi-Line wanting to look at a specific car, and Bryan was the salesman who helped me. He was informative, personable, and made me feel very comfortable! When I went back a few days after the initial visit to purchase the car, the whole process went very quickly. I feel as if Bryan did everything he could to help me, and you can tell he really cares about his customers! All of the staff is friendly, and seem to care about what they do. They provide quality service, and I am SO happy with my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi-Line earned my trust and business
First of all, shout out to Bryan Armbruster for an exceptional experience. As a young(er) single professional female, the last thing I wanted was to play games. I was straight with Bryan, Bryan was straight with me. I told him what I wanted, he made certain it was what I wanted, and the entire team pulled together quite expediently to have me driving home in an exceptional vehicle. Thank you, Bryan and Hi-Line, for providing a car-buying experience that I not only trust, but look forward to again in the future... after I get some miles on this Acura!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Car Buying Experience Ever!
I have been looking at purchasing a Mercedes CLA for some time and have been searching around for the one that would fit me. My search brought me to Hi-Line Garage. Being a female I hate going to dealerships to look at cars, too much time is usually spent and you still walk out with no car. I had a great experience at Hi-Line. Erick made sure to answer any questions and concerns I had, and was very professional during my whole buying experience. I was in and out with my brand new car in 2 hours! I will definitely be recommending to all my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Car Buying Experience
Hi Line is the place to purchase a car in Charlotte. I thought they had the best collection of pre-owned cars and the prices are fair. My sales person Bryan was very knowledgeable, patient and extremely open and direct. I would highly recommend Bryan Armbruster. Quick easy and no pressure. RV
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car