Reviews
We were looking for bigger vehicle.
We were looking for bigger vehicle.Kiante' was great to work with,very pleasant,helpful and understanding.Highly recommend him!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s good customer sales service I’m still waiting for my
It’s good customer sales service I’m still waiting for my deal offer it’s great dealership in Nashville great customer sales services and manager was grateful too
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very reliable, will work with you on getting you in what
Very reliable, will work with you on getting you in what you really want, and extremely professional, super nice salesman! If I had to do this process all over again I would go right back to Carl Black and see Triston!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Working with Triston has been such a breeze.
Working with Triston has been such a breeze. Any questions or concerns I’ve had with my new purchase, he was just a call away. He will Be getting my business again. I definitely recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They put me in a no win situation.
They put me in a no win situation. I took my very old Yukon to them to see if it was worth repairing. I had been told by an independent mechanic that the engine needed replacing. I wanted a second opinion from a dealer. A few days later they told me that they could make the repairs needed for 2k. I approved the repairs even though the vehicle is only worth maybe 6k. After making those repairs I was informed that while on a test drive they realized that the oil pressure was very low and they needed to perform an engine diagnostic for another $400.00. I approved this even though I did not understand why this was not done first. The result was that the engine needed to be replaced and that would cost 10k. They offered to reduce the initial cost of repairs if I replaced the engine. So 12k or so to repair a vehicle worth 6k. My other option was to pick up the car with what amounts to a blown engine for 2k. A phone call to the service manger resulted in a reduction to 1.2k for the repairs to a blown engine. So I picked up the car which is basically scrap metal for 1.2k today. It could be worse I suppose…….I do have a fresh tune up on a blown engine.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Made everything easy!
Made everything easy! Very thankful for his knowledge and service. I highly recommend working with Triston.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would highly recommend this dealership.
I would highly recommend this dealership.. I’m from Illinois I’ll definitely be back !!!!! Friendly people !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very bad I replaced my brake pads and rotors but still
Very bad I replaced my brake pads and rotors but still noise coming soon as I press the brake. They didn’t fix when i get back there. Poor service and customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Would never recommend this place to anyone.
Would never recommend this place to anyone. After agreeing on a sales price and checking my credit (which is excellent), Terrence R. tried to raise the price of the vehicle by $4000, claiming that they entered a figure wrong. The numbers should've been double-checked prior to sending them to me, and most definitely before doing a hard inquiry into my credit. Incompetent or unethical? Either way, beware!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Triston was great.
Triston was great. Helped me and my wife find the exact vehicle we wanted and was very knowledgeable in answering all our questions. He made purchasing a vehicle painless. The process was quick and didn’t take all day. The finance process was easy and Joel was great to work with as well. This is not your typical “dealership” experience. They truly care about the customer. No high pressure, just there to assist and help. You won’t be disappointed here!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car