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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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Staff where very friendly in helping me purchase my first...

Staff where very friendly in helping me purchase my first vehicle would definitely recommend to anyone looking for a car and I will be back next time I want another car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are thrilled to hear about your recent experience here at Motorcars. Please do not hesitate to call or stop in if you need anything else moving forward! -Motorcars Lansing

Fantastic service from start to finish. The vehicle was...

Fantastic service from start to finish. The vehicle was exactly as advertised and when a small issue was noted on site, Rick went out of his way to make it right. I couldn't be happier with the team at Motorcars of Lansing and will recommend them to friends; definite return customer. Rick, Heather, and John thanks so much for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so happy to hear about your experience with our sales staff here at Motorcars Lansing. If you need anything else, we would be more than happy to assist you! –Motorcars

Bought a really nice BMW 335i for my son. Rick Badawi was...

Bought a really nice BMW 335i for my son. Rick Badawi was great and the selling process was very smooth. Will be back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your experience with Rick here at Motorcars Lansing. We hope to see you again in the future for your next car purchase! -Motorcars Lansing

I was going to the dealership jus to kick tires an look...

I was going to the dealership jus to kick tires an look around found an Acura Tlx I just loved this is my 3rd cari bought at this dealership the best part about it it’s not a higher turnover rate as far as salesmen I go talk to the same person rather it be two years or 4 years later that say a lot for a car dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Johnnie, Thank you for the 5-star review! We are so happy to hear about your experience with our sales staff here at Motorcars Lansing. If you need anything else, we would be more than happy to assist you! –Motorcars

Although there was a delay in getting the title to the...

Although there was a delay in getting the title to the car I purchased, Tommy kept me informed and did the maintenance on the vehicle that made feel me more secure in the vehicle driving it off the lot. It's been a few weeks and everything is running fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Tommy is an amazing sales person with over twenty years in the business. We are so happy to hear that he was able to take care of you! If you need anything else, please call or stop into the dealership! –Motorcars

I just bought a Jeep Wrangler from Randy Blackwell. He...

I just bought a Jeep Wrangler from Randy Blackwell. He made my second purchase from this dealership amazing. If you need a high end used vehicle this is the place you wanna shop and Randy is for sure the man you wanna deal with. He will bend over backwards to make you purchase the best ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ken, Thank you for the 5-star review! Randy is one of our best sales people, always going above and beyond to ensure the satisfaction of every single customer. We are so pleased to hear about your experience! We hope to see you again! –Motorcars Lansing

got me an awesome deal on a car I've been looking for for...

got me an awesome deal on a car I've been looking for for the past 6 months. Awesome service and great people. appreciate them very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so happy to hear about your experience with our sales staff here at Motorcars Lansing. If you need anything else, we would be more than happy to assist you! –Motorcars

Never finished the sale vehicle had issues. Now it’s on...

Never finished the sale vehicle had issues. Now it’s on my credit but I’ve never got to the final signature! I have no paperwork at all for this vehicle but it’s on my credit report!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving this review. Allow us to do some deeper investigation and we will be in contact with you.

Krystal & Simone are always helpful. I’m glad to know...

Krystal & Simone are always helpful. I’m glad to know them.They are always helpful. They always in my case go out of their way to assist me in what ever service I’m in need of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you Anthony for that 5 Star Review. Those ladies work so well together. I am very pleased you had such a great experience. We look forward to helping you again in the future.

Jacob and the entire staff were very professional and...

Jacob and the entire staff were very professional and friendly. One of the best car buying experiences I have ever had. I would highly recommend buying a vehicle from Jacob or from anyone at Motorcars of Lansing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Mr. Holland for this 5 Star Review. We are pleased you got the very utmost care while doing your car shopping with us. Jacob is a great young man who goes above and beyond to help a customer. Please let us know if there is anything else we can do for you in the future.