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Motorcarsonline.com Lansing

(880 reviews)
Visit Motorcarsonline.com Lansing
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–6:00pm
Tuesday 9:00am–6:00pm 9:00am–6:00pm
Wednesday 9:00am–6:00pm 9:00am–6:00pm
Thursday 9:00am–7:00pm 9:00am–6:00pm
Friday 9:00am–6:00pm 9:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(517) 507-5246 (517) 507-5246

Reviews

(880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Motorcarsonline.com Lansing from DealerRater.

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George was absolutely wonderful with helping us buy a...

George was absolutely wonderful with helping us buy a car. He communicated with us every step of the way. Fast, friendly, professional! Highly recommended George as your sales rep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aaron, Thank you for the 5-star review! We are so thrilled to hear about your experience with George here at Motorcars Lansing. We hope to see you again in the future for your next car purchase! -Motorcars Lansing

My wife and I scheduled a meeting with George to test...

My wife and I scheduled a meeting with George to test drive a vehicle we found on their website. George was professional and very attentive to make sure we were satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! George is one of our best sales people, always going above and beyond to ensure the satisfaction of every single customer. We are so pleased to hear about your experience! We hope to see you again! –Motorcars Lansing

I recently bought a used BMW 320i from George at...

I recently bought a used BMW 320i from George at Motorcars of Lansing. I had a great experience both over the phone and in person when I came to the dealership. The entire staff there was very polite and accommodating to me and my son. I thought the price I paid was fair and I recommend this establishment. 5 stars! Ask for George he will take care of you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are beyond happy to hear about your experience with our team at Motorcars Lansing. Our staff is dedicated to ensuring all of our customers leave satisfied and help save a little money along the way! –Motorcars

Awesome place with great service and prices. I traded in...

Awesome place with great service and prices. I traded in my car and they hooked me up with a really nice used range rovers. I will be back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your experience with us! –Motorcars

Very satisfied highly recommend to others who need a car....

Very satisfied highly recommend to others who need a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your experience with us! –Motorcars

Don’t buy a care here.

2 months after purchasing my car it has now been in the shop 3 times and is a total piece of xxxx. Each time I took it back to motor cars and they said nothing was wrong the vibration and squeaking was caused from the snow tires and I just need new tires. I was sold the wheelz warranty and apparently that covers absolutely nothing so Jack in the repair shop stated. At this point there is still a vibration while driving, we need a air pressure module, front struts and suspension. I’ve called to speak with the owner John he has yet to give me a call back, go figure. I wouldn’t suggest buying a car here unless you want nothing but problems. I should have known better when I was given the run around initially and basically pushed into a car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tommy was the best car salesperson i have ever worked...

Tommy was the best car salesperson i have ever worked with. He was honest, did what he said he would do. He responded to my text messages immediately, he returned calls immediately. I had a difficult time arriving to Motorcars before they closed in the evenings due to my work schedule, Tommy waited for me to arrive. I was dreading purchasing a vehicle due to experiences in the past but after working with Tommy I will definitely work with Tommy again the next time I purchase a vehicle and I'm letting all of my friends and family know how great my experience was with Tommy and Motorcars of Lansing. Thank you Tommy and Thank you Motorcars of Lansing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are so thrilled to hear about your experience with Tommy here at Motorcars Lansing. We hope to see you again in the future for your next car purchase! -Motorcars Lansing

Horrible horrible horrible. Potential fraud on recent...

Horrible horrible horrible. Potential fraud on recent sale; did not perform a repair they said they would prior to sale and no help after sale.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We really enjoyed our experience at Motorcar of Lansing....

We really enjoyed our experience at Motorcar of Lansing. Everyone at the dealership was professional and helpful. As a family with two young children, we truly appreciated the high level of service and understanding of the challenges that would pose. We were able to get a good deal on a great family car. We are so happy with our purchase and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We are committed to saving our customers both time money and making the car buying process as simple and easy as possible! We are thrilled to hear about your experience! If you need anything else, please do not hesitate to call the dealership! –Motorcars

Tommie was the best sales person I ever dealt with. He...

Tommie was the best sales person I ever dealt with. He was really down to earth and easy to work with. I appreciate it a lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! Tommy is an amazing sales person with over twenty years in the business. We are so happy to hear that he was able to take care of you! If you need anything else, please call or stop into the dealership! –Motorcars